Italian-Speaking Customer Support (Healthcare Tech) - Porto

Cross Border Talents; Porto; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Welcome bonus 1200€ (Italian speakers)

Food allowance 7.63€ per working day

Shared accommodation up to 12 months

Job summary

Cross Border Talents seeks a dedicated Customer Service professional to join our team in Porto, Portugal. The role involves providing support in Italian and English, ensuring high client satisfaction across multiple markets.

A welcome bonus and daily allowances accompany the position, with occasional night shifts and relocation options. Ideal candidates have fluent Italian, strong English, and a customer-focused mindset.

Qualifications

• Fluent Italian (written and spoken)
• Proficient English (C1)
• Able to support multiple markets simultaneously
• Background in healthcare or technical support is a plus
• Knowledge of diabetes or medical devices desirable
• Strong customer service orientation and communication skills
• Ability to retain and manage large amounts of information
• High problem-solving and priority skills
• Detail-oriented and well organized; stress management
• Good temper to handle disputes and emergencies; active listening and empathy

Skills

Italian

English

Multi-market support

Healthcare experience

Diabetes knowledge

Customer service

Info management

Stress management

Empathy

Active listening

Job description

Cross Border Talents seeks a dedicated Customer Service professional to join our team in Porto, Portugal. The role involves providing support in Italian and English, ensuring high client satisfaction across multiple markets.

A welcome bonus and daily allowances accompany the position, with occasional night shifts and relocation options. Ideal candidates have fluent Italian, strong English, and a customer-focused mindset.