Italian-Speaking Customer Service Rep – Lisbon, Portugal

CloserHire; Lisboa; On-site; EUR 10,000 - 12,000; Full time

Benefits offered by this job

Meal Allowance

Job summary

CloserHire is recruiting a Customer Support Specialist based in Lisbon for an Italian-speaking role. You will handle viewer support, account assistance, and basic technical troubleshooting within a fast-paced digital brand environment.

The position is a 6-month contract with on-site work in Lisbon, operating on a rotational schedule. Candidates must be fluent in Italian (C2) and English (B2+), show excellent communication, and be able to learn new systems quickly.

Qualifications

• Native/Fluent Italian (C2) required.
• Fluent English (B2+) required.
• Strong customer service and communication skills.
• Basic technical troubleshooting ability.
• Ability to learn new systems and technologies.
• Reside within 50 km of Lisbon office, Portugal.

Responsibilities

• Provide Italian-speaking customer support, account assistance, and basic technical troubleshooting for a global digital brand.

Skills

Customer service

Communication

Tech troubleshooting

Learning ability

Job description

Italian-speaking role in Lisbon, Portugal. €1,000 per month (gross), plus 100 performance bonus.

At a glance

• Location: Lisbon, Portugal
• Work model: On-site
• Languages: Italian
• Salary: €1,000 per month (gross), plus 100 performance bonus
• Start: 2026-10-22
• Relocation: not offered for this role

Perks worth knowing about

• Meal Allowance

About the role

A Customer Support Specialist role with a global digital brand focused on viewer support, account assistance, and technical troubleshooting within a customer experience environment. Model: Remote (within Lisbon Area) Location: Lisbon, Portugal Working Schedule: Rotational shifts (schedule to be confirmed) In short: Customer support + technical troubleshooting + digital platform environment 6 month contract.

What you'll do

• A Customer Support Specialist role with a global digital brand focused on viewer support, account assistance, and technical troubleshooting within a customer experience environment. Model: Remote (within Lisbon Area) Location: Lisbon, Portugal Working Schedule: Rotational shifts (schedule to be confirmed) In short: Customer support + technical troubleshooting + digital platform environment 6 month contract. Mon-Sun 7AM-9PM Given the short timeline, candidates must already be residing in Portugal and must live within 50 km of the our client Lisbon office

What we're looking for

• Native/Fluent Italian (C2)
• Fluent English (B2+)
• Strong customer service and communication skills
• Basic technical troubleshooting ability
• Ability to learn new systems and technologies
• Eligible to work remotely within the Lisbon area (50km) Given the short timeline, candidates must already be residing in Portugal and must live within 50 km of the our client Lisbon office

Salary

€1,000 per month (gross), plus 100 performance bonus

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

How the process works

• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.