Italian Speaking Customer Agent

CBT; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Health insurance

Meal card

Paid training

Company housing

Flight reimbursement

Annual trip home

Job summary

CBT in Lisbon is seeking Italian-speaking Customer Support Advisors to join our hub. This role covers Italian language support with English assistance, 40 hours per week, and rotational shifts.

We provide No-Stress Relocation: 14+ months in a furnished company apartment, flight reimbursement, and two salary options (€1,240.17 gross/month or €1,040.68 gross/month with housing). Also included are health insurance, meal card and paid training.

Qualifications

• Fluent Italian and good English required.
• CS experience is a plus, but personality and motivation matter.
• Willing to work 40 hours/week with rotational shifts.

Responsibilities

• Assist Italian-speaking customers with inquiries via phone and chat.
• Escalate complex issues and collaborate with teammates to resolve inquiries.

Skills

Italian (Fluent)

English (Good)

Job description

Looking for a change of scenery? We have immediate openings for Italian-speaking Customer Support Advisors to join our hub in Lisbon.

The Essentials:

• Language: Italian (Fluent) + English (Good).
• Schedule: 40 hours/week, rotational shifts.
• Experience: Previous CS experience is a plus, but personality and motivation matter most.

What we provide (The No-Stress Relocation):

• Housing: 14+ months in a fully furnished company apartment (utilities included).
• Flight: Initial flight reimbursement + annual trip home.
• Salary Options:
• Package A: €1,240.17 gross/month.
• Package B: €1,040.68 gross/month (includes housing contribution).
• Extra: Health insurance, meal card, and paid training.