Customer Support Advisor (Italian Speaker)

Cbt; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Meal allowance card

Comprehensive private health insurance

Internal career growth opportunities

Job summary

CBT is hiring Italian-speaking Customer Support Advisors in Lisbon, Portugal. The role requires fluent Italian (C1/C2) and good English (B2) with 40 hours per week in rotational shifts. Training is provided, and prior customer support is a plus.

Relocation benefits include accommodation for 14+ months and travel coverage. Salary packages offer €1,040.68 gross/month with housing or €1,240.17 gross/month without housing.

Qualifications

• Fluent Italian (C1/C2) and good English (B2)
• 40 hrs/week with rotational shifts
• Customer support experience is a plus; strong communication and empathy are valued

Responsibilities

• Provide Italian-speaking customer support to international hub in Lisbon
• Resolve customer inquiries with empathy and clear communication
• Collaborate with team to ensure smooth service delivery

Skills

Fluent Italian

Good English

Customer support

Job description

Ready to trade your routine for sunny Lisbon?

We have immediate openings for Italian-speaking Customer Support Advisors to join our international hub in Lisbon, Portugal!

If you love solving problems, connecting with people, and dreaming of an adventure abroad, this is your sign.

The Essentials

• Languages: Fluent Italian (C1/C2) + Good working English (B2).
• Hours: 40 hrs/week (rotational shifts).
• Experience: Customer support experience is a plus, but your communication skills, empathy, and positive attitude matter most! (Full paid training provided).

The Zero-Stress Relocation & Benefits

• Accommodation Included: Up to 14+ months in a fully furnished company apartment (all utilities included).
• Travel Covered: Initial flight reimbursement + an annual return flight home.
• Salary Packages:
  • With Company Housing: €1,040.68 gross/month (bills & rent taken care of!).
  • Without Housing: €1,240.17 gross/month (if you arrange your own place).
• Perks: Meal allowance card, comprehensive private health insurance, and internal career growth opportunities.

Ready to pack your bags and start fresh in Lisbon?