Italian Social Media Advisor - Lisbon with Relocation & Accommodation

Cross Border Talents; Portugal; On-site; EUR 11,000 - 16,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Relocation support

Free Portuguese language classes

Full training and career development

Job summary

Cross Border Talents is seeking a Social Media Advisor to join our Lisbon team. You will respond to customers via social media and digital channels, ensuring high-quality service and timely resolutions.

The role requires fluent Italian, English at B1/B2, and good typing speed. It involves 40 hours/week in rotating shifts, relocation support, and comprehensive health insurance.

Qualifications

• Fluent Italian required (spoken and written).
• English at B1/B2 level required.
• Typing speed of 20+ wpm.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer knowledge and familiarity with social media.

Responsibilities

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Italian

English B1/B2

Typing speed 20+ wpm

Strong communication

Customer-focused

Basic computer knowledge

Social media literacy

Tools

Social media platforms

Job description

Start Your International Career in Lisbon!

Are you a fluent Italian speaker with excellent communication skills and a passion for customer service?

Join our international Social Media Advisor team in Lisbon, with positions starting in September & October. You’ll support customers through social media and digital channels, resolve their questions, and deliver an outstanding customer experience.

You must be eligible to work in Portugal and available to work in Lisbon.

What You’ll Do

• Respond to customers through social media and digital platforms.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

What We’re Looking For

• Fluent Italian, spoken and written.
• English B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Contract & Benefits

• 12-month contract, with possibility of renewal.
• 40 hours/week, 8-hour rotating shifts.
• Flight ticket reimbursement according to company policy.
• Comprehensive health insurance.
• Free Portuguese language classes.
• Full training and career development opportunities.
• Relocation support.

Salary

Without Company Accommodation:
€1,366.17 gross/month + performance bonus (to be disclosed).

With Company Accommodation:
€1,040.68 gross/month + performance bonus(to be disclosed).

Ready for Lisbon?

If you're fluent in Italian and ready to take your career international, this could be your next big opportunity!

PS: If shortlisted, you’ll be contacted directly via email by Duarte Miguel, responsible for the Italian recruitment process.