Italian Inbound Sales Specialist — Lisbon (Onsite)

CBT; Lisboa; Sur place; EUR 13 000 - 15 000; Plein temps

Avantages offerts par ce poste

Holiday & Christmas bonuses

Monthly food allowance

Relocation Package - We've Got You Co

Airport pickup upon arrival

Full administrative support (residency

Reimbursement of your initial flight

Annual return flight to home country (

Résumé du poste

CBT is seeking an Inbound Sales Specialist in Lisbon to convert inquiries into bookings and build guest loyalty in a fast-growing European hospitality brand. You will handle Italian-speaking guest requests, manage reservations, and upsell services to maximize occupancy and guest satisfaction.

The role requires Italian (Native) and English (B2) proficiency, a full-time onsite commitment, and a generous relocation package to support international candidates.

Qualifications

• Similar experience in hospitality sales or customer service is beneficial.
• Fluent Italian and English communication skills are required.

Responsabilités

• Handle incoming calls, emails, and chat inquiries from Italian-speaking customers
• Assist with reservations, availability, promotions, and room details
• Offer tailored recommendations to boost bookings and guest satisfaction
• Support the sales team by upselling additional services when relevant
• Keep guest records updated in CRM tools and follow procedures precisely
• Collaborate with a multicultural team to meet and exceed KPIs

Description du poste

CBT is seeking an Inbound Sales Specialist in Lisbon to convert inquiries into bookings and build guest loyalty in a fast-growing European hospitality brand. You will handle Italian-speaking guest requests, manage reservations, and upsell services to maximize occupancy and guest satisfaction.

The role requires Italian (Native) and English (B2) proficiency, a full-time onsite commitment, and a generous relocation package to support international candidates.