Italian Inbound Sales & Support Specialist in Lisbon

Cb Talents; Lisboa; Presencial; EUR 8500 - 10 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Company Apartment

Relocation Support

Flight Refund

Meal Allowance

Resumo da oferta

Cb Talents in Lisbon is seeking an Inbound Telesales Representative to handle incoming inquiries, close sales on mobile, SMS, and internet subscriptions, and upsell where possible. You will work in a dynamic, customer-focused team targeting the Italian market, with comprehensive compensation and relocation perks.

The role involves speaking with customers, understanding needs, and guiding product choices, while training on company software and processes.

Qualificações

• Dynamic, sunny, and proactive personality with the ability to handle rejection.
• Strong communication and customer management skills.
• Comfortable presenting products over the phone and working in a fast-paced, target-driven environment.
• Ability to learn software programs and client products quickly.

Responsabilidades

• Receive inbound calls and interact with customers to understand their new needs and requests.
• Answer questions about products and subscriptions, providing details and recommendations.
• Drive upselling and cross-selling to present the best offers and close sales.
• Resolve issues, handle doubts, and address complaints with strong negotiation skills.

Conhecimentos

Dynamic personality

Strong communication

Phone sales

Software learning

Ferramentas

CRM software

Descrição da oferta de emprego

Cb Talents in Lisbon is seeking an Inbound Telesales Representative to handle incoming inquiries, close sales on mobile, SMS, and internet subscriptions, and upsell where possible. You will work in a dynamic, customer-focused team targeting the Italian market, with comprehensive compensation and relocation perks.

The role involves speaking with customers, understanding needs, and guiding product choices, while training on company software and processes.