IT Support Specialist - Porto, Portugal

ConFlip; Porto; Presencial; EUR 12 000 - 16 000; Tempo integral

Resumo da oferta

ConFlip in Porto, Portugal is seeking an IT Support Specialist to provide technical assistance to computer users, troubleshoot hardware and software, and install and configure new equipment.

The role is full-time with a monthly salary of 1400 USD. Candidates should have solid knowledge of Windows and Mac OS, good problem-solving skills, the ability to work independently, and clear communication. Visa sponsorship is available for non-EU candidates.

Qualificações

• Solid knowledge of computer systems, hardware and software (Windows/Mac OS)
• Previous IT support experience or similar role preferred
• Ability to work independently with minimal supervision

Responsabilidades

• Provide technical assistance to computer system users via phone, email or in person
• Troubleshoot hardware and software issues and perform repairs or replacements
• Install and configure new equipment and software
• Train new users on system usage
• Maintain accurate documentation of all support activities
• Communicate with vendors for equipment repair or replacement
• Stay updated on technology trends and advancements in the field

Conhecimentos

Problem solving

Independent work

Communication skills

IT Support experience

Formação académica

Bachelor's degree in Computer Science or related field

Descrição da oferta de emprego

Computer Support Specialists vacancy in Porto Portugal

IT Support Specialist - Porto, Portugal As an IT Support Specialist, you will be responsible for providing technical assistance to computer system users. You will troubleshoot and resolve hardware and software issues, install and configure new equipment and software, and provide training for new users. Additionally, you will maintain documentation of all support activities and communicate with vendors for equipment repair or replacement. The ideal candidate will have previous experience in a similar role, strong knowledge of computer systems and software, excellent problem-solving skills, and the ability to work independently. This is a full-time position with a salary of 1400$ per month. Visa sponsorship is available for non-EU candidates. Accommodation is not provided.

Responsibilities:

• Provide technical assistance to computer system users via phone, email or in person
• Troubleshoot hardware and software issues and perform repairs or replacements as needed
• Install and configure new equipment and software
• Train new users on system usage
• Maintain accurate documentation of all support activities
• Communicate with vendors for equipment repair or replacement
• Stay updated on technology trends and advancements in the field

Requirements:

• Previous experience as an IT Support Specialist or similar role
• Strong knowledge of computer systems, hardware, and software (Windows/Mac OS)
• Excellent problem-solving skills
• Ability to work independently with minimal supervision
• Good communication skills
• Bachelor's degree in Computer Science or related field preferred but not required

Working Conditions: This is a full-time job based in Porto, Portugal. The working hours are typically 9 am to 6 pm from Monday to Friday. However, occasional evening or weekend work may be required depending on project deadlines or client needs.

Salary: The salary for this position is 1400$ per month.

Visa Sponsorship: Visa sponsorship is available for non-EU candidates who meet the job requirements.

Accommodation: Accommodation is not provided for this position.

If you are a tech-savvy individual with a passion for helping others and a strong knowledge of computer systems, then this could be the perfect opportunity for you. Become a part of our dynamic team in Porto, Portugal.