IT Support Specialist

Avanta Works; Faro; Presencial; EUR 10 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Visa sponsorship

Airfare ticket

Resumo da oferta

Avanta Works in Faro, Portugal, is seeking an IT Support Specialist to deliver technical support to clients across industries. The role involves troubleshooting hardware and software, configuring systems, and managing user accounts in a collaborative team environment.

You will work on-site in Faro with a focus on reliable service delivery, clear communication, and meticulous record-keeping for support activities. English proficiency is implied for client interactions.

Qualificações

• 2+ years of experience in IT support or similar role.
• Experience with Windows operating systems, Microsoft Office, antivirus software, and remote access tools.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Customer service oriented with high attention to detail.

Responsabilidades

• Provide technical support via phone, email, or remote access tools.
• Diagnose and resolve hardware and software issues for clients.
• Install and configure computer systems and networks.
• Set up new user accounts, permissions, and passwords.
• Monitor performance of computer systems and networks.
• Maintain accurate records of all support activities.
• Collaborate with team members to improve processes and procedures.

Conhecimentos

Technical support

Remote access

Troubleshooting

Customer service

Communication

Ferramentas

Windows OS

Microsoft Office

Antivirus software

Remote access tools

Descrição da oferta de emprego

Computer Support Specialists vacancy in Faro Portugal

IT Support Specialist

Profession: Computer Support Specialists

City: Faro, Portugal

We are seeking a highly skilled and experienced IT Support Specialist to join our dynamic team in Faro, Portugal. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients in a variety of industries. You will work closely with our clients to troubleshoot and resolve any technical issues they may encounter with their computer systems and networks.

Responsibilities

• Provide technical support via phone, email, or remote access tools.
• Diagnose and resolve hardware and software issues for clients.
• Install and configure computer systems and networks.
• Set up new user accounts, permissions, and passwords.
• Monitor performance of computer systems and networks.
• Maintain accurate records of all support activities.
• Collaborate with team members to improve processes and procedures.

Requirements

• Minimum of 2 years experience in a similar role.
• Strong knowledge of computer systems, networks, and hardware troubleshooting.
• Experience with Windows operating systems, Microsoft Office applications, antivirus software, and remote access tools.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• Customer service oriented with a strong attention to detail.

Salary: We offer a competitive salary of 1800$ per month for this contract position.

Location: This position is based in the beautiful city of Faro in Portugal. The city offers a great mix of old world charm and modern amenities, making it an ideal place to live and work.

Benefits: This is a contract position without accommodation provided. However, we do offer free visa sponsorship and ticket for the successful candidate.

We value diversity in our workplace and welcome applicants from all backgrounds.