IT Support Specialist

Abroad Work; Porto; Presencial; EUR 14 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Accommodation

Resumo da oferta

Abroad Work is seeking an IT Support Specialist in Porto, Portugal to diagnose and resolve client hardware and software issues on site. The role includes installation, configuration, and guidance to clients, with emphasis on documentation and cross-team collaboration.

We welcome freshers; the contract includes accommodation. Strong communication and basic web tech knowledge are beneficial for success in this position.

Qualificações

• Proven experience in IT support or similar role.
• Knowledge of computer hardware, software, and troubleshooting.
• Familiarity with TCP/IP, LAN/WAN configurations.
• Excellent communication and teamwork skills.
• Basic understanding of HTML, CSS, and JavaScript.

Responsabilidades

• Diagnose and troubleshoot PC hardware and software issues.
• Install and configure equipment and software for clients.
• Provide guidance and training on technology use.
• Maintain records of support activities.
• Stay up-to-date with new technology trends.
• Collaborate with IT team to resolve complex issues.

Conhecimentos

Troubleshooting

Customer support

Network basics

Documentation

Independent work

HTML/CSS/JS basics

Ferramentas

Windows & Mac support

TCP/IP LAN/WAN

BIOS/firmware updates

Remote support tools

Descrição da oferta de emprego

Computer Support Specialists vacancy in Porto Portugal

IT Support Specialist

We are seeking a highly motivated and skilled IT Support Specialist to join our team in Porto, Portugal. As an IT Support Specialist, you will provide technical support and assistance to our clients with their computer systems, hardware, and software.

Responsibilities

• Diagnose and troubleshoot technical issues with computer systems, hardware, and software
• Install and configure computer equipment and software for clients
• Provide guidance and training to clients on proper use of technology
• Maintain accurate records of all support activities
• Stay up-to-date with latest technology trends and advancements
• Collaborate with other IT team members to resolve complex issues

Requirements

• Proven experience as an IT Support Specialist or similar role
• Knowledge of computer systems, hardware, and software troubleshooting techniques
• Familiarity with network fundamentals such as TCP/IP protocols and LAN/WAN configuration
• Excellent communication skills
• Ability to work independently as well as in a team setting
• Basic understanding of programming languages such as HTML, CSS, and JavaScript

Salary: 1500$ per month

Location: Porto, Portugal

This is a contract position that includes accommodation. A valid biometric passport is required for employment.

Freshers are welcome to apply.

If you have a passion for technology and enjoy problem-solving, we would love to have you on our team!