IT Support Specialist - Global IT Operations

Scandinavian Tobacco Group Tobacco Service B.V.; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

Scandinavian Tobacco Group Tobacco Service B.V. is seeking an IT Support Specialist in Lisbon. You will provide 1st and 2nd line technical support while ensuring smooth operation of IT services. This role involves collaborating with global teams and requires strong troubleshooting skills and fluency in English.

The ideal candidate should have experience in IT environments, including knowledge of Active Directory, Windows 10/11, and strong analytical skills. Join us for an exciting opportunity to shape our digital future!

Qualificações

• Experience in IT support, helpdesk, or system administration roles.
• Strong troubleshooting and analytical skills with attention to detail.
• Knowledge of networking fundamentals (LAN).
• Fluency in English is required.

Responsabilidades

• Provide 1st and 2nd line technical support to users.
• Diagnose and resolve incidents related to IT services.
• Support and maintain Microsoft environments.
• Collaborate with international teams on IT projects.

Conhecimentos

IT support experience

Troubleshooting skills

Analytical skills

Knowledge of Windows 10/11

Knowledge of Active Directory

Fluent in English

Ferramentas

Microsoft 365

SAP

Descrição da oferta de emprego

Scandinavian Tobacco Group Tobacco Service B.V. is seeking an IT Support Specialist in Lisbon. You will provide 1st and 2nd line technical support while ensuring smooth operation of IT services. This role involves collaborating with global teams and requires strong troubleshooting skills and fluency in English.

The ideal candidate should have experience in IT environments, including knowledge of Active Directory, Windows 10/11, and strong analytical skills. Join us for an exciting opportunity to shape our digital future!