Technical Support Specialist Dutch

Nordicrecruiters; Lisboa; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support for international候

Resumo da oferta

Nordicrecruiters is seeking a skilled Technical Support Specialist fluent in Dutch and English to join a dynamic client-focused team in Lisbon. You will provide high-quality support, troubleshoot issues, and deliver effective solutions across phone, email, and chat channels.

Ideal candidates have experience in technical support or related IT/customer service roles, strong problem-solving abilities, and a keen eye for detail in a fast-paced environment.

Qualificações

• Fluent in Dutch and English, both written and spoken.
• Experience in technical support, IT, or customer service is highly desirable.
• Strong problem-solving and analytical skills with attention to detail.

Responsabilidades

• Provide high-quality technical support to clients, troubleshooting issues and delivering effective solutions.
• Respond to inquiries via phone, email, or chat, ensuring timely resolution and customer satisfaction.
• Diagnose and resolve technical problems, escalating complex cases as needed.
• Document support activities, maintain accurate records, and track issue resolution.
• Collaborate with internal teams to share knowledge and improve processes.
• Stay up-to-date with products, services, and system updates to provide informed support to clients.

Conhecimentos

Dutch language

English language

Problem-solving

Attention to detail

Customer service

Fast-paced environment

Descrição da oferta de emprego

We are seeking a skilled and motivated Technical Support Specialist fluent in Dutch and English to join a dynamic client-focused team in Lisbon. This is an exciting opportunity to advance your career in technical support while enjoying life in one of Europa's most vibrant and sun-filled capitals.

What you will do

• Provide high-quality technical support to clients, troubleshooting issues and delivering effective solutions.
• Respond to inquiries via phone, email, or chat, ensuring timely resolution and customer satisfaction.
• Diagnose and resolve technical problems, escalating complex cases as needed.
• Document support activities, maintain accurate records, and track issue resolution.
• Collaborate with internal teams to share knowledge and improve processes.
• Stay up-to-date with products, services, and system updates to provide informed support to clients.

Who you are

• Fluent in Dutch and English, both written and spoken.
• Previous experience in technical support, IT, or customer service is highly desirable.
• Strong problem-solving and analytical skills with excellent attention to detail.
• Comfortable working in a fast-paced environment and able to manage multiple tasks efficiently.
• Proactive, adaptable, and eager to grow professionally within an international team.

What we offer

• Competitive salary with performance-based incentives.
• Permanent contract with a structured Monday-to-Friday schedule.
• Based in Lisbon, a city known for its vibrant culture, stunning architecture, lively neighborhoods, and beautiful coastline.
• Relocation support for international candidates, including assistance settling into the city.
• Join a multicultural and collaborative team with opportunities for professional growth and career development.

Why Lisbon?

Lisbon combines professional opportunities with a high quality of life. Enjoy year-round sunshine, historic streets, world-class cuisine, and a dynamic cultural scene -all while advancing your career in a leading international team.

Take your next step as a Technical Support Specialist in Lisbon and experience the perfect balance of professional growth and vibrant city living.