IT Support Engineer: Cloud & End-User Solutions

Metyis AG; Porto; Presencial; EUR 28 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career development

Global exposure

Collaborative team

Resumo da oferta

Metyis is seeking an IT Support Engineer to join our Porto Digital Campus, with 2+ years of onsite IT experience. You will assist end users, troubleshoot hardware and software, and manage devices via Intune and Autopilot, while supporting Teams and room systems. Portuguese and English fluency are required.

The role emphasizes collaboration with internal IT teams, onboarding processes, and ongoing modernization initiatives within a dynamic, global environment.

Qualificações

• 2+ years of IT support/ workplace support experience.
• Experience with Windows and macOS devices, devices enrollment and management.
• Familiarity with Microsoft 365 administration and services.
• Excellent communication and customer service skills.

Responsabilidades

• Assist end users with IT and workplace applications and follow best practices.
• Troubleshoot and resolve IT issues related to hardware, software, connectivity.
• Handle onboarding/offboarding ensuring devices and access are configured.
• Install and manage devices using Intune and Autopilot.
• Support Teams, meeting rooms, and video conferencing systems.
• Maintain IT documentation and contribute to IT process improvements.

Conhecimentos

IT support

Customer service

English proficiency

Portuguese fluent

Ferramentas

Microsoft 365

Intune

Autopilot

Entra ID

Exchange Online

OneDrive

SharePoint

Teams

Wi-Fi troubleshooting

Descrição da oferta de emprego

Metyis is seeking an IT Support Engineer to join our Porto Digital Campus, with 2+ years of onsite IT experience. You will assist end users, troubleshoot hardware and software, and manage devices via Intune and Autopilot, while supporting Teams and room systems. Portuguese and English fluency are required.

The role emphasizes collaboration with internal IT teams, onboarding processes, and ongoing modernization initiatives within a dynamic, global environment.