IT Product Owner - Salesforce

Olympus Corporation; Coimbra; Presencial; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Vacation days 24 + birthday day + Dec

Free Curative Medicine

24/7 EAP

Canteen with diverse options

On-site parking with charging

Resumo da oferta

Olympus Corporation is seeking a seasoned Product Manager to own the Salesforce CRM/CPQ backlog and drive the roadmap. You will coordinate with admins, developers, QA, and vendors to deliver high-quality releases while ensuring enterprise security, governance, and data quality.

You will collaborate with regional teams to standardize CRM practices and promote global processes, while managing vendor relationships and program governance.

Qualificações

• Bachelor’s degree or higher in IT, CS, IS, or related field (or equivalent).
• Salesforce platform, business analysis, and solution governance certifications preferred.
• Certification in agile methods desired but not mandatory.

Responsabilidades

• Contribute to the Salesforce CRM and CPQ product roadmap and backlog.
• Partner with stakeholders to gather requirements and translate them into user stories.
• Lead delivery lifecycle for Salesforce capabilities with cross-functional teams.
• Ensure health, security, data quality, and governance of Salesforce ecosystem.
• Collaborate with regional teams to standardize practices and drive global adoption.
• Manage Salesforce and vendor relationships and align with governance models.

Conhecimentos

Analytical and conceptual thinking

Detail-oriented

Strong communication and interpersonal

Ability to drive results and manage多个

Flexible and adaptable mindset

Formação académica

Bachelor’s degree or higher in IT/CS/IS/Business Admin

Ferramentas

Salesforce

Agile / SAFe

Descrição da oferta de emprego

• Contribute to the Salesforce CRM and CPQ product roadmap. Own the backlog, prioritize enhancements, technical debt, and support activities based on business value, user needs, and platform strategy.
• Partner with business stakeholders, sales operations teams, and end users to gather requirements, facilitate solution discussions, and translate business needs into actionable user stories and deliverables.
• Lead the delivery lifecycle for Salesforce capabilities, coordinating with administrators, developers, architects, QA teams, and vendors to ensure high-quality, timely releases.
• Steward the technical health, stability, and scalability of the Salesforce ecosystem, ensuring adherence to enterprise architecture, security, data quality, and governance standards.
• Collaborate with regional counterparts to assess local CRM and CPQ practices, identify opportunities for standardization, and drive the adoption of global best practices and common processes.
• Manage Salesforce and third-party vendor relationships, overseeing service performance, roadmap alignment, issue resolution, and contributing to the development of a global governance and operating model.

Your Responsibilities

• Product Management
• Contribute to the Salesforce CRM and CPQ product roadmap. Own the backlog, prioritize enhancements, technical debt, and support activities based on business value, user needs, and platform strategy.
• Partner with business stakeholders, sales operations teams, and end users to gather requirements, facilitate solution discussions, and translate business needs into actionable user stories and deliverables.
• Lead the delivery lifecycle for Salesforce capabilities, coordinating with administrators, developers, architects, QA teams, and vendors to ensure high-quality, timely releases.
• Steward the technical health, stability, and scalability of the Salesforce ecosystem, ensuring adherence to enterprise architecture, security, data quality, and governance standards.
• Collaborate with regional counterparts to assess local CRM and CPQ practices, identify opportunities for standardization, and drive the adoption of global best practices and common processes.
• Manage Salesforce and third-party vendor relationships, overseeing service performance, roadmap alignment, issue resolution, and contributing to the development of a global governance and operating model.

Stakeholder Engagement & Communication

• Serve as the key point of contact for technical product-related questions, issues, and feedback from stakeholders.
• Serve as the main link between business stakeholders and IT teams, ensuring clear understanding of needs and priorities.
• Facilitate regular reviews and feedback sessions with stakeholders to validate progress and adjust priorities.
• Manage expectations by providing transparent updates on timelines, risks, and deliverables.
• Support adoption of IT solutions by communicating value and changes to end-users.

Value Delivery & Continuous Improvement

• Define and track key performance indicators (KPIs) to measure product success and business impact.
• Ensure IT solutions deliver expected value and meet stakeholder needs.
• Analyze product performance data and user feedback to identify opportunities for improvement.

Risk & Issue Management

• Identify potential risks and issues related to product delivery and develop mitigation strategies in collaboration with relevant teams.
• Ensure compliance with IT governance, security, and regulatory requirements throughout the product lifecycle.
• Communicate risks and issues transparently to stakeholders and elevate when necessary.

Your qualification

• Education & Certifications
• Bachelor’s degree or higher in Information Technology, Computer Science, Information Systems, Business Administration, or a related field (or equivalent experience).
• A blend of Salesforce platform, business analysis, and solution governance certifications. (ie. Salesforce Certified Administrator, Salesforce Certified Business Analyst, Sales Cloud Consultant, CPQ specialist, etc.)
• Certification in agile methodologies is, depending on the assigned area, desired (not mandatory).

Experience

• Minimum 5–8 years’ experience in IT product management, business analysis, or a comparable role.
• Good knowledge of ITIL, ITSM, project management, and risk management.
• Strong problem-solving, critical thinking, and communication skills.
• Experience with product lifecycle management and agile methodologies such as SCRUM and SAFe.
• Ability to communicate technical concepts to non-technical stakeholders.

Skills

• Analytical and conceptual thinking
• Detail-oriented
• Strong communication and interpersonal skills
• Ability to drive results and manage multiple priorities
• Flexible and adaptable mindset

Your competencies

• Meticulous & Detail-Oriented: Ensures accuracy in equipment management, calibration checks, and documentation.
• Analytical & Problem-Solving: Interprets calibration results, identifies deviations, and implements corrective actions.
• Results-Oriented & Decisive: Meets calibration deadlines and ensures operational reliability.
• Effective Communication: Collaborates with internal teams and external suppliers, ensuring clear documentation and compliance.
• Teamwork & Independence: Works autonomously on equipment monitoring while supporting cross-functional initiatives.
• Commitment to Quality, Compliance & Safety: Upholds ISO 13485 standards, promotes a quality culture, and ensures safe, compliant operations.
• Commitment to diversity and inclusion.

Your Benefits

• Compensation:
• Competitive Salary
• Permanent employment contract

Well Being In Focus

• Health Insurance
• Vacation Policy (24 vacation days, with additional days off for your birthday and December 24th)
• Free Curative Medicine
• 24/7 Employee Assistance Program (EAP)
• Nutritional Options at Work (canteen with diverse meal choices including meat, fish, diet, vegetarian, and composed salads)

Culture Of Development And Learning

• Unlimited Access to LinkedIn Learning
• Initial and continuous training aligned with your career goals.

Other Benefits

• Referral Program
• Engaging Events (Team buildings, holidays celebrations, and themed days)
• On-site parking (for cars, motorcycles, and bikes, including electric car chargers)