IT Delivery Manager (Financial Services)

KLx; Lisboa; Híbrido; EUR 75 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working model

Canteen facilities

Training

International environment

Resumo da oferta

KLx, the Portuguese subsidiary of Crédit Agricole S.A., seeks a seasoned delivery leader to oversee capacity planning, resource allocation, and delivery timelines for application development initiatives.

You will drive quality across SDLC, promote Agile/DevOps practices, manage cross‑functional teams, and coordinate with CAC stakeholders to align projects with strategic goals. Fluency in English and French is preferred; hybrid work is offered.

Qualificações

• 7+ years managing application development teams or large-scale software delivery projects.
• Strong knowledge of SDLC, Agile/DevOps, and CI/CD pipelines.
• Experience with modern architectures (microservices, APIs, cloud-native).

Responsabilidades

• Oversee capacity planning and resource allocation for development teams.
• Manage activity scheduling and delivery timelines across projects.
• Ensure quality of service in application development activities.
• Align delivery with Crédit Agricole Leasing & Factoring partner needs.
• Promote best practices in SDLC and lead governance with stakeholders.
• Support recruitment, onboarding, and training for internal/external teams.
• Coordinate with Sourcing, HR, and business stakeholders to optimize ramp-up.

Conhecimentos

SDLC knowledge

Agile/DevOps

CI/CD pipelines

Cloud-native architectures

Microservices

APIs

Formação académica

Degree in CS

Descrição da oferta de emprego

KLx is the Portuguese subsidiary of Crédit Agricole S.A., a large international banking group that provides IT Skills & Software Development services to the IT organizations within the group's business lines.

Our mission is to assist with the IT transformation & activities of a worldwide bank, capitalizing on all the skills from our international campus in Lisbon.

About Responsibilities

• Oversee capacity planning and resource allocation.
• Manage activity scheduling and delivery timelines.
• Ensure quality of service across application development activities.
• Align application delivery with the evolving needs of Crédit Agricole Leasing & Factoring partner.
• Propose and implement new solutions to reinforce KLx’s positioning.
• Support development teams in projects and daily application development.
• Facilitate collaboration between Crédit Agricole business stakeholders and technical teams.
• Identify, assess, and mitigate risks and issues in design, coding, testing, and deployment.
• Promote best practices in the software development lifecycle (SDLC) to ensure quality and reliability.
• Manage Crédit Agricole’s requests and recruitment in collaboration with stakeholders.
• Oversee onboarding, equipment provisioning, and skill matrix management for internal and external resources.
• Ensure team care and professional development.
• Coordinate with providers and manage ramp‑up plans with KLx’s Sourcing and HR teams.
• Supervise internal staff in collaboration with operational managers and lead recruitment processes and training initiatives.
• Manage the training and team calendar.
• Define, produce, and validate KPIs; prepare and lead governance committees with Crédit Agricole stakeholders; oversee timesheet management for internal and external resources.
• Drive transition and knowledge transfer plans with the Transition team in KLx to support Crédit Agricole.
• Contribute to KLx’s growth throughout the strategic roadmap, new services, and offers.
• Support the communication plan and knowledge sharing across our K-Tech communities and events.

About You

• Degree in Computer Science, Information Systems, or a related field.
• 7+ years managing application development teams or large-scale software delivery projects.
• Background in banking, leasing, or insurance environments and awareness of cybersecurity, compliance, and regulatory requirements in financial services is a strong plus.
• Strong knowledge of the software development lifecycle (SDLC), Agile/DevOps practices, and CI/CD pipelines.
• Familiarity with modern application architectures (microservices, APIs, cloud-native applications) and understanding of IT infrastructure integration (servers, storage, networking, cloud platforms).
• Excellent communication and stakeholder management.
• Strong leadership, coaching, and mentoring abilities.
• Adaptability and problem‑solving mindset in multicultural environments.
• Proficiency in English and French.

What We Offer

• Competitive Salary + Bonus + Flex Benefits + Health Insurance.
• Hybrid working model, allowing you to combine onsite and offsite work.
• Open space located next to the Tejo river, 5 minutes walk from Metro and Train Station, 15 minutes drive from Humberto Delgado Airport.
• Canteen facilities (Breakfast + Lunch).
• Parking upon request (option to charge electric cars).
• Free coffee, hot chocolate and fruits.
• Training (Hard and Soft Skills).
• International environment with more than 15 nationalities.
• A people‑oriented and friendly work atmosphere.