IT Business Analyst

Avance Consulting; Lisboa; On-site; EUR 45,000 - 65,000; Full time

Job summary

Avance Consulting is seeking a seasoned business analyst with techno-functional depth to work on enterprise SaaS projects in a regulated environment. The role emphasizes AI-enabled tooling, data-driven analysis, and close collaboration with cross-functional teams to design robust requirements and ensure compliance.

Candidates should demonstrate experience in transformation programmes, stakeholder management, and complex process improvement across global contexts.

Qualifications

• Degree or formal certification in business analysis or equivalent practical experience.
• Hands-on techno-functional BA experience within a global organisation.
• Experience selecting and applying BA approaches based on complexity and risk.
• Advanced elicitation, planning, prioritisation, traceability and change control.
• Translate business needs into functional and non-functional requirements.
• Strong stakeholder engagement and influencing skills.
• Experience in virtual, distributed, matrix teams.
• Ability to use AI-enabled tools responsibly to improve analysis.

Responsibilities

• Support design, build, testing, validation, deployment and transition of solutions.
• Collaborate with business owners, delivery teams, QA, architecture and security.
• Understand enterprise SaaS configuration, integrations, data structures and access.
• Apply AI-driven approaches to improve analysis quality and process design.
• Assist solution evaluation, readiness and benefits realisation.

Skills

Techno-functional BA

Stakeholder engagement

Requirements elicitation

AI-enabled tools

Process improvement

Transformation programmes

Education

Degree in a relevant discipline

IIBA/BCS certification

Tools

Cornerstone LMS

Workday HCM

Job description

Domain: Experience working in a pharmaceutical, life sciences or other regulated environment.

Working in a complex global environment, the role will support design, build, testing, validation, deployment and transition. It will work closely with business and process owners, the programme delivery team, Quality and Validation, Architecture, Integration, Data Migration, Security, Test, Change and Communications teams, and implementation partners.

The successful candidate will combine strong business analysis capability with sufficient technical depth to understand enterprise SaaS configuration, integrations, data structures, security and access, and the implications of solution design decisions.

The successful candidate will also be AI-fluent and digitally curious, using AI-enabled tools, automation and data-driven approaches responsibly to improve analysis, requirements quality, insight and process design while protecting data quality, validation and compliance.

Core candidate requirements

Degree in a relevant discipline or formal certification in business analysis practice, or equivalent practical experience.

Substantial hands-on techno-functional business analysis experience within a global organisation, including significant transformation or enterprise SaaS programmes.

Proven experience selecting and applying appropriate business analysis approaches based on complexity, risk, assumptions, constraints and dependencies.

Advanced requirements elicitation and management skills, including requirements planning, prioritisation, approval, traceability, change control, testing and validation.

Ability to translate business needs into clear functional and non-functional requirements covering process, configuration, integration, data, security, access, user experience and acceptance criteria.

Strong stakeholder engagement, facilitation, presentation, communication, negotiation and influencing skills, including work with senior stakeholders.

Experience analysing current and future-state processes, identifying capability gaps and shaping practical improvement opportunities.

Experience supporting solution evaluation, business readiness and benefits definition and realisation.

Experience working effectively in virtual, geographically dispersed and matrix teams.

Strong planning, organisation and personal accountability for high-quality analytical deliverables and deadlines.

Demonstrated ability to use AI-enabled tools and automation responsibly to improve analysis productivity, insight, requirements quality and decision making.

Required experience

Techno-functional Learning Management System implementation experience, preferably Cornerstone or a comparable enterprise LMS. Desirable, not essential.

HR technology or learning ecosystem transformation experience, including familiarity with platforms such as Workday HCM, payroll, talent acquisition or learning SaaS products.

Experience working in a pharmaceutical, life sciences or other regulated environment.

Practical experience of Agile, Waterfall or hybrid delivery approaches.

Lean Six Sigma training or practical process improvement experience.

User-centred design experience across user experience, user interface and business process design.

Business analysis certification such as IIBA, BCS or equivalent.