Information Technology Business Analyst

TechNET; Lisboa; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

TechNET IT invites a seasoned Techno-Functional IT Business Analyst to bridge business requirements and delivery for a global LMS replacement programme in Lisbon. You will lead requirements, translate needs into functional specs, and work with architects, developers, and partners across the software stack.

Candidates should have strong experience with enterprise SaaS, GxP validation, and L&D platforms, plus an ability to facilitate workshops and drive end-to-end traceability in complex

Qualifications

• Lead requirements elicitation, documentation, prioritisation and traceability across business and technical workstreams.
• Translate business needs into functional and non-functional requirements including integrations, data and security.
• Facilitate stakeholder workshops and document current/future-state processes.
• Experience delivering enterprise SaaS implementations or major technology transformations.

Responsibilities

• Lead requirements gathering, documentation, prioritisation and traceability across business and technical workstreams.
• Translate business needs into functional and non-functional requirements covering integrations, configuration, data, security and user experience.
• Facilitate stakeholder workshops and document current and future-state business processes.
• Work with architects, technical teams and partners to evaluate solution designs.
• Develop configuration workbooks, interface requirements and data mappings.
• Support testing, validation, defect resolution and solution acceptance.

Education

BCS

IIBA

Tools

Workday HCM

LMS implementations

Job description

IT Business Analyst – Enterprise LMS Transformation

Location: Lisbon, Portugal (Hybrid)

Contract Position

Industry: Pharmaceutical / Life Sciences

TechNET IT has partnered with a leading global pharmaceutical organisation delivering a major enterprise-wide Learning Management System (LMS) replacement programme.

We are seeking an experienced Techno-Functional IT Business Analyst to bridge business requirements and technical delivery across a complex global SaaS transformation.

The successful candidate will combine strong business analysis capabilities with technical understanding of enterprise applications, integrations, data, configuration and validated system delivery.

Key Responsibilities

• Lead requirements gathering, documentation, prioritisation and traceability across business and technical workstreams.
• Translate business needs into functional and non-functional requirements covering integrations, configuration, data, security and user experience.
• Facilitate stakeholder workshops and document current and future-state business processes.
• Work closely with architects, technical teams and implementation partners to evaluate solution designs.
• Develop configuration workbooks, interface requirements, data mappings and acceptance criteria.
• Support testing, validation, defect resolution and solution acceptance.
• Ensure requirements and documentation meet GxP validation and quality expectations.
• Identify opportunities to leverage AI, automation and digital tools to improve business analysis and delivery outcomes.
• Significant techno-functional Business Analyst experience within large, complex global organisations.
• Proven experience delivering enterprise SaaS implementations or major technology transformation programmes.
• Strong requirements elicitation, process mapping, stakeholder management and solution design capabilities.
• Technical understanding of integrations, APIs, data mapping, system configuration, security and access controls.
• Experience managing end-to-end requirements traceability, testing and validation activities.
• Ability to work confidently with technical architects, developers, implementation partners and senior business stakeholders.
• Experience using AI-enabled tools and automation to improve business analysis and delivery.
• Excellent communication, workshop facilitation and stakeholder engagement skills.
• Cornerstone or comparable enterprise LMS implementation experience.
• Workday HCM, HR technology or learning platform transformation experience.
• Pharmaceutical, life sciences or another regulated industry background.
• Experience supporting validated GxP system delivery.
• Agile, Waterfall or hybrid delivery methodologies.
• BCS, IIBA or equivalent business analysis certification.