IT Application Manager — Hybrid Banking Tech Leader

Klx; Lisboa; Híbrido; EUR 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Health insurance

Canteen facilities

Parking with EV charging

Training opportunities

International environment

Resumo da oferta

KLx, the Portuguese subsidiary of Crédit Agricole S.A., seeks an IT Application Manager to ensure stability, security and operational performance of a portfolio of business applications in a hybrid Lisbon environment. You will drive service management, change planning, and governance while liaising with business stakeholders to meet SLAs and compliance.

Ideal candidates have 6–10 years in IT support and application management, strong IT knowledge, ITIL expertise, and fluency in French and

Qualificações

• Master’s degree in Information Technology, Computer Science or a related field.
• Between 6 and 10 years of professional experience, ideally in IT support and application management.
• Strong IT knowledge and ability to understand both functional and technical topics.
• Good knowledge and practical application of ITIL principles.
• Knowledge of Moody’s RCO software is highly valued.
• Interest in, or exposure to, financial or risk management environments.
• Professional proficiency in French and English.

Responsabilidades

• Coordinate stability, availability and security of applications and supporting infrastructure.
• Monitor performance and address operational issues; report significant events and security topics.
• Build and maintain relationships with business stakeholders and ensure SLA compliance.
• Oversee change/ release planning; ensure production readiness and testing across changes.
• Ensure proper documentation, governance, and availability of testing and development tooling.

Formação académica

Master’s degree in Information Technology

Ferramentas

Moody’s RCO software

ITIL

Descrição da oferta de emprego

KLx, the Portuguese subsidiary of Crédit Agricole S.A., seeks an IT Application Manager to ensure stability, security and operational performance of a portfolio of business applications in a hybrid Lisbon environment. You will drive service management, change planning, and governance while liaising with business stakeholders to meet SLAs and compliance.

Ideal candidates have 6–10 years in IT support and application management, strong IT knowledge, ITIL expertise, and fluency in French and