IT Application Governance & Service Manager (m/f/d)

Siemens; Amadora; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Hybrid model

Home office budget

Learning opportunities

Job summary

Siemens Global Business Services (GBS) seeks a results-driven professional to own the governance and lifecycle of business applications used worldwide. You will collaborate with stakeholders, providers, and cybersecurity experts to keep applications secure, compliant, and reliable.

You will lead governance, drive continuous improvement, and identify automation opportunities to modernize operations across Siemens’ digital landscape.

Qualifications

• Has experience in Application Management, IT Service Management, or a similar IT role.
• Speaks and writes English confidently.
• Strong communication, coordination, and problem-solving skills.

Responsibilities

• Own the end-to-end lifecycle of business applications, from onboarding to retirement.
• Drive cybersecurity, compliance, and governance activities across a portfolio of digital services.
• Act as the key contact between business stakeholders, service providers, and technical teams.
• Improve service quality, operational performance, and user experience through measurable KPIs and continuous improvement initiatives.
• Lead service reviews and governance meetings with global stakeholders.
• Identify automation opportunities and help modernize application operations through innovative digital solutions.

Skills

Communication

Coordination

Problem-solving

Education

Degree in Computer Science or Engineering

Job description

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.

In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here!

Discover our purpose, culture, and what makes GBS unique! Check out here!

GBS Digital Solutions (DS) co-create state-of-the-art solutions to boost digital business value with innovative technology and a powerful partner ecosystem. Our digital service portfolio covers: Digital Advisory Services, Business Process Management, Integration Layer, GenAI and Agentic AI, Advanced Analytics, Robotic Process Automation and Tech Operations.

Are you ready to be part of the change? Come join us!

What You’ll Do

You will own the governance and operational excellence of a portfolio of business-critical applications used worldwide across Siemens.

Working in an international environment, you will collaborate with business stakeholders, service providers, cybersecurity experts, and technology teams to ensure applications remain secure, compliant, reliable, and aligned with business needs.

This role combines application management, service delivery, cybersecurity governance, and continuous improvement, offering significant visibility and impact across Siemens' global digital landscape.

Your mission

• Own the end-to-end lifecycle of business applications, from onboarding to retirement.
• Drive cybersecurity, compliance, and governance activities across a portfolio of digital services.
• Act as the key contact between business stakeholders, service providers, and technical teams.
• Improve service quality, operational performance, and user experience through measurable KPIs and continuous improvement initiatives.
• Support risk management, audit readiness, and regulatory compliance activities.
• Lead service reviews and governance meetings with global stakeholders.
• Identify automation opportunities and help modernize application operations through innovative digital solutions.

Why this role is different

• Manage a diverse portfolio of business-critical applications used across multiple countries.
• Work at the intersection of cybersecurity, application management, compliance, and digital transformation.
• Collaborate with global Siemens teams and senior stakeholders.
• Influence strategic decisions regarding application lifecycle, service quality, and operational excellence.
• Gain exposure to modern technologies, automation initiatives, and governance frameworks.

We Are Looking For Someone Who...

• Has experience in Application Management, IT Service Management, or a similar IT role.
• Is comfortable working with international stakeholders and service providers.
• Has strong communication, coordination, and problem-solving skills.
• Can manage multiple priorities in a dynamic environment.
• Has a good understanding of IT service delivery and incident management.
• Is eager to learn and continuously improve.
• Speaks and writes English confidently.

Nice to have:

• ITIL knowledge or certification.
• Experience with Cybersecurity, DevOps, or Agile ways of working.
• Degree in Computer Science, Engineering, or a related field.

What We Offer:

• Belong & Innovate: Work in diverse teams where every idea matters and innovation grows through collaboration and trust.
• Flexibility that Works: Hybrid model, flexible hours, and a home office budget — because balance fuels performance.
• Health & Well-being: Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best.
• Grow Without Limits: Access world-class learning platforms, mentoring, and continuous development opportunities.
• Purpose & Perks: Contribute to sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service.

Siemens is deeply committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer and strongly encourage applications from a wide array of talented individuals!