Invoice Adjustments Specialist: Billing & Disputes

FedEx Europe; Leça do Balio; Hybrid; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Health Insurance for you and your fami

Pension Fund

Hybrid Working Model (2 days WFH)

Employee Assistance Program

Tuition Assistance Program

Job summary

FedEx Europe is seeking an Invoice Adjustments Representative to support accurate billing for Global customers and to process adjustments in FedEx systems. The role requires Excel proficiency, attention to detail, and English communication in a business environment.

Ideal candidates have a finance background and can cooperate with international teams; additional languages (German, French, Italian, Spanish) are a plus. Hybrid work model and comprehensive benefits are offered.

Qualifications

• Background in Finance is advantageous.
• Experience with Excel (Mandatory).
• Ability to read, write and communicate in English in a business environment setting.
• Other desired languages are German, French, Italian, Spanish (B2 Level).

Responsibilities

• Receives and reviews the supporting details from the CFS Rep for invoice adjustments.
• Processes invoice adjustments in FedEx systems after validation by Commercial and proper approval.
• Maintains accurate records of adjustments to support reconciliation and audit trails.
• Proactively records recurring issues to minimize billing discrepancies, driving continuous improvements.
• Record adjustments after determining correct credit code/reason and validating proper documented approval by FedEx personnel.

Skills

Excel

Finance knowledge

English (Business)

Attention to detail

Analytical thinking

Job description

FedEx Europe is seeking an Invoice Adjustments Representative to support accurate billing for Global customers and to process adjustments in FedEx systems. The role requires Excel proficiency, attention to detail, and English communication in a business environment.

Ideal candidates have a finance background and can cooperate with international teams; additional languages (German, French, Italian, Spanish) are a plus. Hybrid work model and comprehensive benefits are offered.