Customer Financial Services Representative-Senior

FedEx

Leça do Balio

Híbrido

EUR 40 000 - 55 000

Tempo integral

14 dias+

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Vantagens oferecidas por esta oferta de emprego

Attractive compensation package

Health Insurance

Life Insurance

Hybrid Working Model

Training and Learning Opportunities

Employee Assistance Program

Reduced-rate shipping

Resumo da oferta

A global express transportation company is seeking a Senior Customer Financial Services Representative in Porto. You'll manage collections and debt processes, requiring a strong finance background and excellent negotiation skills. This full-time role offers a hybrid working model, health insurance, life insurance for permanent employees, and opportunities for professional development.

Qualificações

Background in finance and credit management is mandatory.
Must have excellent Excel skills and be able to communicate in business English.
Attention to detail and aspiration for personal development are essential.

Responsabilidades

Support the European organization with collections and debt management.
Execute financial processes efficiently as part of Revenue Operations team.

Conhecimentos

Background in Finance

Background in Credit Management

Excellent Negotiation Skills

Problem Solving Skills

Analytical Skills

Excellent Excel Skills

Business English Communication

Descrição da oferta de emprego

Join to apply for the Customer Financial Services Representative-Senior role at FedEx

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Join to apply for the Customer Financial Services Representative-Senior role at FedEx

We have an exciting opportunity for you to join Revenue Operations team as a Senior Customer Financial Services Representative

Who We Are

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What You Will Be Doing

As a member of the European Revenue Services Team, you will play a pivotal role in supporting the European organization and our customers in all matters related to collections, debt management, cash application, and invoice adjustments. Your expertise will ensure the smooth execution of financial processes, contributing to the overall efficiency and effectiveness of the team.

What Do You Bring With You

Background in Finance (Mandatory)
Background in Credit Management (Mandatory)
Excellent Negotiation, Problem Solving and Analytical Skills
Excellent Excel Skills (Mandatory)
Ability to read, write and communicate in English in a business environment. (Mandatory)

Other desired languages are German, Dutch, Italian, Spanish (B2 Level)

Excellent attention to detail
High degree of customer orientation
Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement
Experience working with third party auditors / customer portals (Plus)
Experience in an international environment or similar (Plus)

What Do We Offer

Attractive compensation package
Health Insurance for you and your family members (Optional)
Life Insurance (*applicable for FedEx positions with a permanent contract)
Pension Fund (*applicable for FedEx positions with a permanent contract)
Hybrid Working Model (2 days working from home and 3 days working at the office)
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
Schedule - daily shift Monday to Friday

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Seniority level