International Customer Support Agent Dutch

Cross Border Talents; Lisboa; On-site; EUR 13,000 - 18,000; Full time

Benefits offered by this job

€100 performance bonus

€150 language bonus

Potential hybrid work after 3 months

International working environment

Professional growth opportunities

Job summary

Cross Border Talents em Lisboa procura um International Customer Support Agent para falar holandês e inglês e oferecer suporte de alta qualidade a clientes internacionais.

A função é presencial inicialmente, com possibilidade de hybrid após os primeiros três meses. Horário das 08:00 às 18:00, ambiente internacional, oportunidades de desenvolvimento e bônus adicionais incluindo €100 de bonus de performance e €150 de bonus de idioma.

Qualifications

• Fluência comprovada em holandês e inglês.
• Ótimas habilidades de comunicação e de resolução de problemas.
• Atitude proativa e orientação para o cliente.

Responsibilities

• Fornecer suporte ao cliente em holandês e inglês.
• Tratar dúvidas, identificar problemas e propor soluções.
• Garantir uma experiência positiva do cliente com comunicação clara.
• Manter alto nível de qualidade de serviço e satisfação do cliente.

Skills

Dutch fluency

English fluency

Comunicação

Job description

International Customer Support Agent Dutch

Empresa: Cross Border Talents | Tipo de Emprego: Período Integral | Local: Areeiro, Portugal

Descrição do Emprego - International Customer Support Agent Dutch

Dutch & English Customer Support Agent | Lisbon, Portugal

Build Your Career in an International Environment!

Are you fluent in Dutch and English and passionate about delivering excellent customer experiences? Join an international team in Lisbon and take the next step in your career with an opportunity that combines professional development, a supportive work environment, and attractive additional bonuses.

Your Role

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Requirements

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• A professional, proactive, and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Working Conditions

• Schedule: 08:00-18:00.
• Work model: On-site initially, with the possibility of transitioning to a hybrid model after the first three months.

What We Offer

• €100 performance bonus.
• €150 additional language bonus.
• Potential hybrid work opportunity after three months.
• An international working environment.
• Opportunities for professional growth and development.