Bilingual Dutch & English Support Agent – Lisbon (Hybrid)

Cross Border Talents; Amadora; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

€100 bonus

€150 language bonus

Hybrid work opportunity

International environment

Growth opportunities

Job summary

Cross Border Talents in Lisbon, Portugal, is looking for a Dutch & English Customer Support Agent to deliver high-quality assistance to international clients. This role requires excellent language skills, clear communication, and a customer-focused mindset.

You will handle inquiries in Dutch and English, resolve issues efficiently, and strive for outstanding satisfaction while growing within an international team.

Qualifications

• Fluent in Dutch and English.
• Strong communication and problem-solving skills.
• Proactive, professional, and customer-oriented attitude.

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Identify issues from inquiries and deliver effective solutions.
• Maintain high service quality and contribute to customer satisfaction.
• Work on-site initially, with potential transition to hybrid after three months.

Skills

Dutch language

English language

Communication skills

Problem-solving

Proactive attitude

Job description

Cross Border Talents in Lisbon, Portugal, is looking for a Dutch & English Customer Support Agent to deliver high-quality assistance to international clients. This role requires excellent language skills, clear communication, and a customer-focused mindset.

You will handle inquiries in Dutch and English, resolve issues efficiently, and strive for outstanding satisfaction while growing within an international team.