Industrial IT Helpdesk for OT & Security — Remote

Neotalent Conclusion; Aveiro; Remote; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Remote work option

Training and certifications

Internal mobility program

Job summary

Neotalent Conclusion is seeking an Industrial IT Helpdesk to join our manufacturing-focused teams, supporting cybersecurity efforts across OT assets. You will manage inventories of PLCs, HMIs, industrial PCs, and network devices, while coordinating secure remote access for shopfloor systems and documenting procedures.

The role requires knowledge of OT environments, industrial IT, and cybersecurity basics, plus strong communication in written English.

Qualifications

• Experience in OT and industrial environments.
• Familiarity with PLCs, HMIs, and industrial PCs.
• Ability to manage asset information (IP/MAC, network configs).
• Knowledge of TCP/IP, VLANs, and basic networking concepts.
• Comfort with technical documentation and written English.

Responsibilities

• Support cybersecurity initiatives in OT and production environments.
• Inventory and validate industrial assets (PLCs, HMIs, industrial PCs, network gear).
• Coordinate secure remote access deployment for shopfloor systems.
• Perform equipment registration, hostname standardization, backups, and disk cloning.
• Update and maintain technical docs for industrial IT/OT assets.
• Plan interventions with production, quality, logistics, maintenance, infra and security teams.
• Assist in lifecycle management of industrial technology assets.

Skills

Industrial IT

Helpdesk support

Networking fundamentals

Asset inventory management

Documentation skills

English communication

Cybersecurity awareness

Cross-team coordination

Tools

CMDB software

Remote access solutions

Backup and disk cloning tools

Job description

Neotalent Conclusion is seeking an Industrial IT Helpdesk to join our manufacturing-focused teams, supporting cybersecurity efforts across OT assets. You will manage inventories of PLCs, HMIs, industrial PCs, and network devices, while coordinating secure remote access for shopfloor systems and documenting procedures.

The role requires knowledge of OT environments, industrial IT, and cybersecurity basics, plus strong communication in written English.