OT Systems Engineer: Secure, Scalable Manufacturing IT

Quariq; Porto; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Quariq is seeking an OT System Engineer to support clients' manufacturing IT environments, covering infrastructure and application towers. You will keep systems secure, reliable and efficient, operating across Purdue Levels 2 to 3.5 with a focus on ITIL-based operations.

The role involves working on networks, virtualization, MES, historians and interfaces, collaborating with the Team Lead, and rotating shifts with on-call requirements.

Responsabilidades

• Maintain system availability, operational stability and compliance within agreed service levels.
• Provide second-line support for the systems in your scope — incidents, requests and changes — following ITIL-based incident, request and change management.
• Work within the agreed SLA: respect priorities, response and resolution targets, escalation paths and communication rules towards the client.
• Perform proactive maintenance: patching and vulnerability mitigation, hardening, health checks, backup and restore verification.
• Register your time and ticket updates accurately and on time — service reporting and SLA evidence depend on it.
• Aim: Resolve problems at the cause, not only at the symptom — including problems that cross the infrastructure / application boundary.
• Diagnose systematically: reproduce, isolate, form and test hypotheses, and record what has been ruled out.
• Trace a transaction or data point end to end across the estate — from the shop-floor source, through interfaces and integration layers, into databases, applications and reports — to locate exactly where it breaks.
• Read and interpret logs, interface traces, database queries and monitoring data in the context of the client's production process.

Descrição da oferta de emprego

Quariq is seeking an OT System Engineer to support clients' manufacturing IT environments, covering infrastructure and application towers. You will keep systems secure, reliable and efficient, operating across Purdue Levels 2 to 3.5 with a focus on ITIL-based operations.

The role involves working on networks, virtualization, MES, historians and interfaces, collaborating with the Team Lead, and rotating shifts with on-call requirements.