Inbound Chat Sales Pro: Convert & Upsell for Travellers

Holafly; Lisboa; Presencial; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive performance incentives

Growth & development path

Healthy work-life balance

Resumo da oferta

Holafly in Lisboa is seeking a Sales Representative for Conversational Commerce to turn inbound chat conversations into successful purchases. You will act as a trusted advisor for global travellers, driving revenue growth through upselling and tailored product recommendations.

The role requires strong written communication, a sales-focused mindset, and the ability to manage multiple chats with high-volume traffic, while maintaining timely responses and achieving monthly targets.

Qualificações

• Excellent written communication, empathy, and professional persuasion.

Responsabilidades

• Drive revenue growth by converting inbound live chat interactions into final sales.
• Maximise customer value through upselling, cross-selling, and tailored product recommendations.
• Optimise the buying journey by handling objections and removing friction in real-time.
• Maintain exceptional response times while managing multiple conversations simultaneously.
• Deliver top-tier CSAT by providing accurate, friendly, and solution-oriented support.
• Apply performance insights from coaching and KPIs to boost operational efficiency.

Conhecimentos

Written communication

Sales mindset

Multitasking

Target-driven

Descrição da oferta de emprego

Holafly in Lisboa is seeking a Sales Representative for Conversational Commerce to turn inbound chat conversations into successful purchases. You will act as a trusted advisor for global travellers, driving revenue growth through upselling and tailored product recommendations.

The role requires strong written communication, a sales-focused mindset, and the ability to manage multiple chats with high-volume traffic, while maintaining timely responses and achieving monthly targets.