Implementation Consultant – Client‑Facing, Travel (EMEA)

Amadeus; Carnaxide; On-site; EUR 42,000 - 60,000; Full time

Job summary

Amadeus is seeking an Implementation Associate Consultant to support new and existing customers in integrating Amadeus products. You will gather requirements, run client workshops, design solution architectures, and lead client playbacks.

The role involves collaborating with developers, configuring workflows, and supporting tests to ensure a successful Go Live. Ideal candidates have experience in functional/implementation consulting or business analysis, strong communication, and fluency in

Qualifications

• Experience as a Functional Consultant, Implementation Consultant, Business Analyst, or similar customer-facing tech role.
• Technical background enabling effective communication with developers and participation in product configuration.
• Experience gathering and documenting customer or business requirements.
• Fluency in English and willingness to travel across EMEA.
• Willingness and ability to work from the office four days per week.

Responsibilities

• Gather requirements including functional, non-functional, and system integration needs.
• Conduct client workshops to understand solutions and analyze customer systems.
• Design BPMN, use cases, and scenarios; validate with the development team.
• Produce Business Solution Architecture/High-Level Design and identify gaps.
• Prepare and lead client playbacks; coordinate configuration activities and initial testing.
• Support developers with technical specs and feature tests; configure workflows and monitor software (Inspector).
• Lead acceptance testing, negative tests, and stress tests with customers to go live.
• Provide training to key users; deliver project documentation and configuration manuals.
• Manage integration schedule and enable early live support and handover to maintenance.
• Identify process improvements to increase efficiency.

Skills

Analytical thinking

Problem solving

Customer-facing

Communication

English fluency

Tools

Jira

Job description

Amadeus is seeking an Implementation Associate Consultant to support new and existing customers in integrating Amadeus products. You will gather requirements, run client workshops, design solution architectures, and lead client playbacks.

The role involves collaborating with developers, configuring workflows, and supporting tests to ensure a successful Go Live. Ideal candidates have experience in functional/implementation consulting or business analysis, strong communication, and fluency in