Hybrid Insurance Policy Admin Associate, P&C Underwriting

Genpact Ltd.; Lisboa; Hybrid; EUR 28,000 - 36,000; Full time

Job summary

Genpact Ltd. is seeking an Associate for Insurance - P&C Underwriting in a hybrid role in Portugal.

You will be the entry point for policy administration escalations, coordinating with policy administrators and leaders, and ensuring accurate data entry according to client standards while delivering high-quality service. The position emphasizes collaboration across teams, support for process improvements, and ongoing learning in an innovation-driven environment.

Qualifications

• Economic studies or similar domain required.
• Excellent attention to detail and accuracy under high volume.
• Ability to work in a team and communicate with stakeholders.
• Dutch language proficiency required (Advanced/C1).
• Experience in insurance is an advantage.

Responsibilities

• Handle policy administration escalations with internal and external stakeholders.
• Liaise between Policy Administrators, Team Coordinators and Team Leaders.
• Data entry of insurance risks per client standards to ensure service excellence.
• Provide KPI-driven service and support continuous improvement projects.
• Assist in preparing management information reports with various tools.
• Support new staff training and transition of tasks.

Skills

Fraud Prevention

Insurance

P&C Underwriting

Risk Management

Underwriting

Education

Economics BA

Finance BA

Actuarial Science BA

Job description

Genpact Ltd. is seeking an Associate for Insurance - P&C Underwriting in a hybrid role in Portugal.

You will be the entry point for policy administration escalations, coordinating with policy administrators and leaders, and ensuring accurate data entry according to client standards while delivering high-quality service. The position emphasizes collaboration across teams, support for process improvements, and ongoing learning in an innovation-driven environment.