Hybrid European Claims Quality & Governance Expert

Hiscox Underwriting Group Services Ltd Portugal (HUGS PT); Lisboa; Hybrid; EUR 42.000 - 60.000; Vollzeit

Zusammenfassung

Hiscox, a global specialist insurer, is seeking a Claims Quality & Governance Analyst to uphold high standards across European Claims operations. You will conduct quality reviews, calibrate scoring, and translate findings into practical recommendations, working with Claims teams and external partners to embed best practice.

The role requires strong analytical skills, English fluency, and experience in Claims QA.

Qualifikationen

• Experience in Claims Quality Assurance or audits.
• Knowledge of European Claims market.
• Ability to analyse complex claims data and trends.
• Strong communication and stakeholder management.

Aufgaben

• Conduct QA reviews of claims against best practices and regulatory requirements.
• Perform re-reviews to ensure scoring consistency.
• Analyse outcomes to identify trends and improvement opportunities.
• Support management reporting and provide actionable recommendations.
• Collaborate with Claims teams and partners to remediate issues and train staff.
• Build relationships across internal teams and external partners.
• Maintain knowledge of European Claims products and regulatory environment.

Kenntnisse

Claims quality assurance

Stakeholder management

Analytical thinking

Quality governance

English fluency

Jobbeschreibung

Hiscox, a global specialist insurer, is seeking a Claims Quality & Governance Analyst to uphold high standards across European Claims operations. You will conduct quality reviews, calibrate scoring, and translate findings into practical recommendations, working with Claims teams and external partners to embed best practice.

The role requires strong analytical skills, English fluency, and experience in Claims QA.