Hungarian Content Moderator - Lisbon

Intersoft Team SRL; Lisboa; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Initial training

Mentoring

City-center office

Public transport access

Resumo da oferta

Intersoft Team SRL in Lisbon, Portugal, is hiring a Hungarian Content Moderator for a full-time 6-month contract with possible extension or permanent opportunities. You’ll monitor and review content to ensure compliance with platform policies and quality standards, working from a modern city-center office with easy public transport access.

We value strong moderation skills, excellent communication, and local market insight.

Qualificações

• Excellent moderation abilities with clear verbal and written communication, sound judgment, and local market insight.
• Solid understanding of e-commerce platforms and industry practices.
• Able to manage high workloads and maintain performance during peak promotional periods.
• Strong customer service skills with empathy, effective communication, and balanced decision-making.
• Modern office in a city center with open spaces, easy to access with public transportation.
• Comprehensive initial training and guidance to make sure you're well prepared and comfortable at a new workplace.
• Support from colleagues with coaching and mentoring opportunities.

Responsabilidades

• Maintained strong knowledge and enthusiasm for leading e-commerce products, services, and industry standards
• Reviewed content in line with established service level agreements (SLAs) and quality benchmarks
• Ensured uploaded content complied with platform policies, legal standards, and safety guidelines
• Adapted to policy updates, schedule changes, and followed standard operating procedures with consistency
• Identified and escalated issues through proper internal channels, adhering to company protocols

Conhecimentos

Moderation

E-commerce knowledge

Communication skills

Customer service

Public transport access

Descrição da oferta de emprego

Position: Hungarian Content Moderator
Location: Lisbon, Portugal
Employment type: Full-time (6 month contract) / with possibility of extension / permanent contract

• Maintained strong knowledge and enthusiasm for leading e-commerce products, services, and industry standards
  
• Reviewed content in line with established service level agreements (SLAs) and quality benchmarks
  
• Ensured uploaded content complied with platform policies, legal standards, and safety guidelines
  
• Adapted to policy updates, schedule changes, and followed standard operating procedures with consistency
  
• Identified and escalated issues through proper internal channels, adhering to company protocols
  

Requirements

• Excellent moderation abilities with clear verbal and written communication, sound judgment, and local market insight
  
• Solid understanding of e-commerce platforms and industry practices
  
• Able to manage high workloads and maintain performance during peak promotional periods
  
• Strong customer service skills with empathy, effective communication, and balanced decision-making
  
• Modern officein a city centerwith open spaces, easy to access with public transportation
  
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
  
• Support from colleagues with coaching and mentoring opportunities