Hungarian speakers- Content Moderator- Lisbon

Rocket Stars; Lisboa; Presencial; EUR 19 000 - 27 000; Tempo integral

Resumo da oferta

Rocket Stars in Lisbon, Portugal, seeks Hungarian-speaking Content Moderators to maintain the quality and safety of our global e-commerce platform. You will review content for policy compliance and interact with users and internal teams to resolve issues.

The role requires strong moderation skills, excellent English, and a calm, objective approach to decisions, even during peak queue times. You will collaborate with cross-functional teams to enhance moderation processes and platform safety.

Qualificações

• Proven experience in content moderation for online platforms.
• Strong attention to detail and policy enforcement.
• Excellent English communication for internal teams.
• Knowledge of Hungarian market and cultural nuances.

Responsabilidades

• Review and moderate online content to ensure policy compliance.
• Identify and remove inappropriate content from the platform.
• Monitor large volumes of moderation queues and ensure accuracy.
• Support e-commerce operations by reviewing marketplace content and quality.
• Make rational, objective and consistent decisions based on guidelines.
• Maintain productivity during peak seasons and promotional campaigns.
• Collaborate with internal teams to improve moderation processes and platform safety.
• Provide professional support when interacting with users and stakeholders.

Conhecimentos

English (B2+)

Content moderation

Communication skills

E-commerce knowledge

Decision making

Customer service

Queue management

Hungarian market

Descrição da oferta de emprego

We are looking for Hungarian-speaking Content Moderators to join our team in Lisbon, Portugal. In this role, you will help maintain the quality and safety of a global e-commerce platform, ensuring that content complies with internal policies and community guidelines.

Responsibilities

Review and moderate online content to ensure it complies with platform policies and standards.

Identify and remove inappropriate or non-compliant content from the platform.

Monitor and manage large volumes of moderation queues, ensuring accuracy and efficiency.

Support e-commerce operations by reviewing marketplace content and ensuring quality standards.

Make rational and fair decisions based on moderation guidelines and local market expertise.

Maintain high productivity and quality during peak seasons and promotional campaigns.

Collaborate with internal teams to improve moderation processes and platform safety.

Provide professional support when interacting with users and internal stakeholders.

Requirements

Good English level (B2 or higher) for internal communication.

Strong content moderation skills with attention to detail.

Excellent verbal and written communication skills.

Strong understanding of e-commerce platforms and online marketplaces.

Ability to make rational, objective, and consistent decisions.

Strong customer service skills, empathy, and problem-solving abilities.

Ability to cope with peaks in queue volumes, especially during promotional seasons.

Cultural awareness and understanding of the local Hungarian market.