Head of Yield and Business Operations

OLX; Lisboa; On-site; EUR 140,000 - 190,000; Full time

Job summary

OLX seeks an experienced Head of Yield- & Business Operations to lead revenue optimization and cross-functional operations across Poland, Romania, Bulgaria, Ukraine, and Portugal. The role functions as a Chief of Staff, setting operating cadence and coordinating strategic initiatives between OLX Goods and Advertising.

The position requires 8+ years in related roles, strong analytical and negotiation skills, and a track record of driving efficiency in matrix organizations.

Qualifications

• 8+ years in revenue management, operations, strategy, or Chief of Staff roles.
• Experience leading in matrix organizations across geographies and functions.
• Strong analytical and financial judgment for complex trade-offs.
• Proven ability to build operational cadence and drive accountability.
• Experience with revenue optimization using financial and non-financial metrics.
• Excellent communication and negotiation skills; influence without authority.
• Strategic thinker balancing short-term gains with long-term positioning.
• Exposure to competitive market dynamics and differentiation challenges.

Responsibilities

• Own operating cadence for Goods and Advertising across multiple countries.
• Set OKRs and leadership cadence; ensure decisions are tracked and acted upon.
• Coordinate cross-functional strategic work and resolve conflicts across units.
• Manage matrix organization with geography and function alignment.
• Lead strategic planning sessions to enable timely decisions.
• Oversee go-to-market operations across Goods, partners, and the broader org.
• Drive compliance readiness and enablement for commercial tooling and workflows.

Skills

Revenue management

Business operations

Chief of Staff

Matrix leadership

Cross-geography

Strategic planning

Analytical skills

Negotiation

Job description

Position Overview

We're seeking an experienced Head of Yield- & Business Operations to lead revenue optimization and business operations at the intersection of OLX Goods and Advertising across Poland, Romania, Bulgaria, Ukraine, and Portugal. Acting as a "Chief of Staff", you'll set the operating cadence and strategic coordination across these two businesses, drive disciplined decision-making, and navigate a complex cross-functional matrix organization to unlock commercial growth and competitive advantage.

Key Responsibilities

Business Operations & Strategic Coordination (Chief of Staff Function)

• Own and set the operating cadence and drumbeat for both Goods and Advertising businesses, establishing clear rhythms for execution and accountability
• Set, cascade, and manage OKRs across revenue functions, running the leadership review cadence to ensure decisions are tracked and actioned, not merely discussed
• Serve as the home for unallocated cross-functional strategic work, surfacing and resolving potential conflicts between business units before they escape
• Manage effectively through the matrix organization, coordinating across geographies and functions to drive alignment
• Lead strategic planning sessions and workshops to ensure informed, timely decision-making

Revenue Management – Advertising (Primary Focus)

• Make tough strategic decisions on inventory allocation across demand channels and geographies
• Set pricing strategy and discount allowances relative to rate card to optimize yield and drive total revenue together with our Analytics team
• Manage complex trade-offs between ad quality, user experience, and revenue generation
• Own yield optimization within pricing and inventory constraints
• Monitor and drive total revenue performance against targets

Go-To-Market Operations – Goods

• Own all go-to-market operations that cross segment lines on the Goods side - acting as the connective tissue between Goods commercial teams, partners, and the broader organization
• Manage external partnerships and PSP partner relationships, ensuring commercial arrangements are in place, executed, and maintained effectively
• Drive compliance initiatives and ensure regulatory readiness across Goods commercial activities
• Own CS enablement for Goods, partnering with customer success functions to ensure commercial tooling, processes, and handoffs are fit for purpose
• Set and maintain the operating rhythm for Goods GTM, including cadence, reporting, and cross-functional accountability structures

What We're Looking For

• 8+ years of experience in revenue management, business operations, strategy, or Chief of Staff-type roles
• Proven experience managing effectively in matrix organizations across geographies and functions
• Strong analytical and financial acumen with excellent judgment on complex business trade-offs
• Track record of building operational discipline, setting cadence, and driving accountability across teams
• Experience managing revenue optimization with both financial and non-financial metrics
• Exceptional communication and negotiation skills; ability to influence across organizational boundaries without direct authority
• Strategic thinker who can balance short-term revenue capture with long-term competitive positioning
• Comfortable with competitive market dynamics and strategic differentiation challenges

Why Join

You’ll have direct impact on strategy and execution across two significant revenue businesses, work closely with senior leadership, and lead the operational infrastructure that enables OLX's growth.