Head of Admissions - Portugal

Inspired Education Group; Lisboa; Presencial; EUR 25 000 - 42 000; Tempo integral

Resumo da oferta

Inspired Portugal is seeking an Admissions Officer to lead the admissions function across our Portugal campuses. You will manage the full enrollment journey from inquiry to enrolment, ensuring a high-quality family experience and data-driven processes.

The role requires 2–3 years in customer-centric settings, fluent Portuguese and English, and experience with CRM platforms such as Salesforce, HubSpot, or OpenApply. This is a on-site position supporting multiple campuses.

Qualificações

• Experience in customer-centric roles (Admissions, hospitality, or customer service).
• Native/fluency in Portuguese and professional fluency in English required.
• Proficient with CRM platforms and school management software.

Responsabilidades

• Manage and convert inquiries into school visits and enrolments.
• Conduct tours (in person and virtual) highlighting curriculum and facilities.
• Support families through the application process and answer questions.
• Review applications to ensure transcripts and documents are complete.
• Coordinate assessment days and interviews with school leaders.
• Prepare and issue offers and manage enrollment contracts.
• Maintain CRM data on conversions, pipeline health, and class capacity.
• Represent schools at events to attract new enrollments.
• Collaborate with Marketing to ensure smooth family onboarding.

Conhecimentos

CRM platforms

Portuguese language

English language

Relationship-building

Ferramentas

Salesforce

HubSpot

OpenApply

Descrição da oferta de emprego

Inspired Portugal is seeking an Admissions Officer to lead the admissions function across our Portugal campuses. You will manage the full enrollment journey from inquiry to enrolment, ensuring a high-quality family experience and data-driven processes.

The role requires 2–3 years in customer-centric settings, fluent Portuguese and English, and experience with CRM platforms such as Salesforce, HubSpot, or OpenApply. This is a on-site position supporting multiple campuses.