Head Coach - Store Leader: Drive Team Excellence

Nike; Lisboa; On-site; EUR 40,000 - 70,000; Full time

Benefits offered by this job

Monthly bonus payments

Employee discounts

Benefits package

Pension & share scheme

Career development opportunities

Job summary

NIKE, Inc. seeks a Head Coach in Lisbon, Portugal, to lead a high-energy Nike Retail Store team and deliver outstanding customer experiences. You will create a welcoming environment, coach a diverse group, manage budgets and operations to reach sales targets, and implement Nike’s in-store strategies.

You bring leadership, strong communication, and English fluency, plus the ability to work weekends. Nike offers a generous rewards package, employee discounts, development opportunities and a

Qualifications

• A Bachelor’s Degree and 6 years retail experience, or 7 years retail experience in lieu of a degree.
• A minimum of 4 years management experience.
• Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management.
• Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.
• Proficient in Microsoft Office products and retail business systems.
• Ability to communicate in English.
• Ability to build, lead and manage high-performing teams.
• Ability to utilize tools to support conflict resolution and employee coaching and counseling.
• Ability to work weekends, evenings and holidays as needed.

Responsibilities

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers
• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
• Managing store budgets and operations to reach sales targets, optimize services and improve the consumer satisfaction
• Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
• Providing insights for an optimized positioning of the store in the local region
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ
• What you get: Attractive salary, monthly bonus payments, discounts, benefits package, development opportunities

Skills

Retail experience

Leadership experience

Communication

English proficiency

Customer service

Team coaching

Education

Bachelor’s Degree

Tools

Microsoft Office

Retail systems

Job description

NIKE, Inc. seeks a Head Coach in Lisbon, Portugal, to lead a high-energy Nike Retail Store team and deliver outstanding customer experiences. You will create a welcoming environment, coach a diverse group, manage budgets and operations to reach sales targets, and implement Nike’s in-store strategies.

You bring leadership, strong communication, and English fluency, plus the ability to work weekends. Nike offers a generous rewards package, employee discounts, development opportunities and a