Guest Experience & Operations Associate (Lisbon)

GuestReady; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Resumo da oferta

GuestReady in Lisbon is seeking an Operations Associate to support daily hospitality operations, guest communications, and coordination across departments. The role emphasizes guest relations, organization, and a hands-on approach in a fast-growing, international team.

The position is based in Lisbon with on-site work requirements and weekend/shifts as needed, offering exposure to a global hospitality business and opportunities for professional growth.

Qualificações

• Fluent in Portuguese and English, both spoken and written.
• Experience in hospitality, reception or tourism.
• Highly organized, detail-oriented and able to learn quickly.

Responsabilidades

• Build strong, trust-based relationships with guests.
• Support daily operations across Maintenance and Housekeeping.
• Manage reservations, guest communications and daily tasks.
• Use PMS and internal tools to coordinate and share information.

Conhecimentos

Portuguese fluency

English fluency

Hospitality experience

Customer service

Organized

Ferramentas

PMS software

Descrição da oferta de emprego

GuestReady in Lisbon is seeking an Operations Associate to support daily hospitality operations, guest communications, and coordination across departments. The role emphasizes guest relations, organization, and a hands-on approach in a fast-growing, international team.

The position is based in Lisbon with on-site work requirements and weekend/shifts as needed, offering exposure to a global hospitality business and opportunities for professional growth.