Guest Experience Entertainment Program Lead

Alfagar Group; Portugal; Remote; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Career progression

Competitive remuneration

Good working environment

Job summary

Alfagar Group in Portugal is seeking an Entertainment Coordinator to oversee the guest entertainment program, coordinating with external providers and hotel departments to deliver high-quality experiences.

The ideal candidate has at least two years in hospitality or tourist entertainment, strong organizational and communication skills, and fluency in Portuguese and English; flexibility and a proactive approach are essential for success in a dynamic property.

Qualifications

• Minimum 2 years in tourist entertainment or hospitality.
• Experience coordinating teams, suppliers, or service providers.
• Strong organizational, planning and follow-up skills.
• Excellent communication and interpersonal abilities.
• Dynamic, creative, responsible and proactive.
• Fluency in Portuguese and English; other languages a plus.
• Flexible schedule to support entertainment operations.

Responsibilities

• Coordinate and oversee the entertainment program with external providers.
• Ensure compliance with schedules, programs, and service standards.
• Monitor performance of external providers and service quality.
• Identify improvements and propose new activities to enrich guest experience.
• Liaise with hotel departments to integrate entertainment into operations.
• Assist in managing resources for activities.
• Ensure guest experience aligns with Alfagar Group’s quality standards and positioning.

Skills

Team coordination

Organizational skills

Planning and follow-up

Communication

Proactive attitude

Job description

Alfagar Group in Portugal is seeking an Entertainment Coordinator to oversee the guest entertainment program, coordinating with external providers and hotel departments to deliver high-quality experiences.

The ideal candidate has at least two years in hospitality or tourist entertainment, strong organizational and communication skills, and fluency in Portuguese and English; flexibility and a proactive approach are essential for success in a dynamic property.