Guest Experience Ambassador - Hospitality

Alfagar Group; Portugal; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Career progression

Good working environment

Competitive remuneration

Job summary

Alfagar Group in Portugal seeks a dedicated ambassador of customer experience for our hotel portfolio. You will be the frontline face, ensuring guest satisfaction and smooth service across properties.

You should have at least two years in a customer-facing role, a proactive approach to solving issues, and genuine empathy for guests. We offer a stable group environment, clear career progression, and remuneration aligned with experience.

Qualifications

• Minimum 2 years in a customer-facing role.
• Proactive approach to solving problems.
• Empathy and genuine enjoyment of contact with guests.

Skills

Customer service experience

Problem-solving mindset

Empathy

Job description

Alfagar Group in Portugal seeks a dedicated ambassador of customer experience for our hotel portfolio. You will be the frontline face, ensuring guest satisfaction and smooth service across properties.

You should have at least two years in a customer-facing role, a proactive approach to solving issues, and genuine empathy for guests. We offer a stable group environment, clear career progression, and remuneration aligned with experience.