Growth-Focused SMB Restaurant Partnerships Manager

Uber; Lisboa; Presencial; EUR 35 000 - 55 000; Tempo integral

Resumo da oferta

Uber is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners in Lisbon. You will act as the primary advisor to unlock Uber Eats platform potential, building long-term partnerships and delivering value for local businesses.

You will manage partner portfolios with urgency, using data-driven insights to track KPIs, resolve issues, and drive adoption of new features and services. The role requires a grit-based mindset and strong negotiation skills.

Qualificações

• Experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcome objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting priorities.

Responsabilidades

• Build and grow long-term partnerships with restaurant partners, focusing on long-term value.
• Manage partner portfolios with data-driven insights to track KPIs and identify opportunities.
• Resolve merchant issues and unblock growth while maintaining high partner satisfaction.
• Influence adoption of new features, marketing products, and services based on market needs.
• Collaborate with operations, marketing, and product teams to share local market knowledge.

Conhecimentos

Account management

Negotiation

Data-driven insights

English proficiency

Portuguese language

Formação académica

High school diploma

Ferramentas

Salesforce

Google Sheets

Descrição da oferta de emprego

Uber is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners in Lisbon. You will act as the primary advisor to unlock Uber Eats platform potential, building long-term partnerships and delivering value for local businesses.

You will manage partner portfolios with urgency, using data-driven insights to track KPIs, resolve issues, and drive adoption of new features and services. The role requires a grit-based mindset and strong negotiation skills.