Greek-Speaking Customer Care Pro — Medical Devices

Cross Border Talents; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Meal allowance

Relocation assistance

Job summary

A multinational customer support service is seeking Greek-speaking Customer Care Experts in Lisbon, Portugal. The role involves providing exceptional support for a leading brand in medical devices and educating users on their functionalities. Candidates should have prior experience in customer service, be native in Greek, and fluent in English. A competitive salary, health insurance, and meal allowances are offered, alongside a structured training program.

Qualifications

• Previous experience in customer support, preferably in the medical or technical sector.
• Ability to work in a team-oriented, fast-paced environment.
• Comfortable working with technical products and providing step-by-step guidance.

Responsibilities

• Provide customer support via phone, email, and chat for inquiries related to medical devices.
• Educate users on device functionalities, empowering them to manage their healthcare independently.
• Collaborate with internal teams to ensure efficient issue resolution.

Skills

Native-level proficiency in Greek

Fluency in English

Strong communication skills

Problem-solving skills

Empathetic approach

Education

EU member state or valid residence card for Portugal

Tools

CRM systems

SAP knowledge

Job description

A multinational customer support service is seeking Greek-speaking Customer Care Experts in Lisbon, Portugal. The role involves providing exceptional support for a leading brand in medical devices and educating users on their functionalities. Candidates should have prior experience in customer service, be native in Greek, and fluent in English. A competitive salary, health insurance, and meal allowances are offered, alongside a structured training program.