Greek Customer Support Specialist in Lisbon

Cross Border Talents; Lisboa; On-site; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Health and Life Insurance

Onsite Work Environment

Relocation Package

Job summary

A customer support recruitment company in Lisbon is seeking a Greek Customer Support Specialist to provide assistance across various channels. Ideal candidates will have a C2 level in Greek and a collaborative mindset. The job includes resolving customer issues and building client relationships. Competitive salary and meal allowance are part of the offer.

Qualifications

• 0-1 year experience in customer support.
• Eagerness to learn and grow.
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Responsibilities

• Provide outstanding customer support through various channels.
• Troubleshoot and resolve issues related to customer accounts.
• Build and maintain strong client relationships.
• Respond promptly to customer inquiries, feedback, and concerns with professionalism and care
• Build and maintain strong client relationships through clear, empathetic communication
• Ensure all support interactions align with company policies and service standards
• Suggest process enhancements to improve the overall customer experience

Skills

Fluent in Greek (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Job description

Greek Customer Support Specialist in Lisbon

About the job Greek Customer Support Specialist in Lisbon

Take Your Career to the Next Level!

We’re looking for a proactive and customer-focused Customer Support Specialist to join our innovative and collaborative team. If you thrive in fast-paced environments, enjoy solving problems, and love working with people, this could be the perfect fit for you!

Role Overview:

As a Customer Support Specialist, you’ll handle customer queries across various channels—phone, chat, email, and social media—assisting with account management, technical issues, and financial inquiries. Your support will play a key role in enhancing customer satisfaction and optimizing internal processes.

Key Responsibilities:

• Provide outstanding customer support through phone, chat, email, and social media platforms
• Troubleshoot and resolve issues related to account creation, verification, logins, payments, and technical challenges
• Act as a trusted point of contact, particularly for clients in the sports sector
• Respond promptly to customer inquiries, feedback, and concerns with professionalism and care
• Build and maintain strong client relationships through clear, empathetic communication
• Ensure all support interactions align with company policies and service standards
• Suggest process enhancements to improve the overall customer experience

Requirements:

• Fluent in Greek (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
• Onsite Work Environment: Thrive in a collaborative and communicative office setting
• Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!