Global Production Support Engineer

Decskill; Lisboa; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Decskill is growing and looking for a Production Support to join our IT consulting team in Portugal. Based in Lisbon, we work with national and international clients within the Astek Group, delivering reliable production environments and continuous digital transformation.

You will monitor and optimize availability, support the Follow The Sun model, tune capacity, and customize tools for monitoring, scheduling, backups, and deployment. We value curiosity, commitment and long-term growth.

Qualifikationen

• Experience in system administration on Windows and Linux/Unix.
• Expertise in production monitoring and scheduling tools.
• Scripting and development skills for admin and monitoring tools.
• Familiar with ITIL processes including change, release, incident management.
• Knowledge of SQL databases (SQL Server, Oracle).

Aufgaben

• Pro-actively monitor, manage and improve production environment availability and performance.
• Provide escalation coverage in the Follow The Sun model.
• Manage capacity of production applications.
• Customize production tools for monitoring, batch scheduling, backups, deployment tools, automation.
• Provide feedback and propose solutions on performance and capacity.

Kenntnisse

System administration

Monitoring & scheduling

Scripting

ITIL knowledge

Incident & problem management

Tools

Geneos

Introscope

Dynatrace

Autosys

Dollar Universe

Apache Tomcat

WebLogic

IIS

.NET

SQL Server

Oracle

Jobbeschreibung

Decskill is growing and looking for a Production Support to join our IT consulting team in Portugal. Based in Lisbon, we work with national and international clients within the Astek Group, delivering reliable production environments and continuous digital transformation.

You will monitor and optimize availability, support the Follow The Sun model, tune capacity, and customize tools for monitoring, scheduling, backups, and deployment. We value curiosity, commitment and long-term growth.