Production Support

Decskill; Lisboa; On-site; EUR 40,000 - 60,000; Full time

Job summary

Decskill is growing and looking for a Production Support to join our IT consulting team in Portugal. Based in Lisbon, we work with national and international clients within the Astek Group, delivering reliable production environments and continuous digital transformation.

You will monitor and optimize availability, support the Follow The Sun model, tune capacity, and customize tools for monitoring, scheduling, backups, and deployment. We value curiosity, commitment and long-term growth.

Qualifications

• Experience in system administration on Windows and Linux/Unix.
• Expertise in production monitoring and scheduling tools.
• Scripting and development skills for admin and monitoring tools.
• Familiar with ITIL processes including change, release, incident management.
• Knowledge of SQL databases (SQL Server, Oracle).

Responsibilities

• Pro-actively monitor, manage and improve production environment availability and performance.
• Provide escalation coverage in the Follow The Sun model.
• Manage capacity of production applications.
• Customize production tools for monitoring, batch scheduling, backups, deployment tools, automation.
• Provide feedback and propose solutions on performance and capacity.

Skills

System administration

Monitoring & scheduling

Scripting

ITIL knowledge

Incident & problem management

Tools

Geneos

Introscope

Dynatrace

Autosys

Dollar Universe

Apache Tomcat

WebLogic

IIS

.NET

SQL Server

Oracle

Job description

We are growing. And we are looking for talented people!

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for an Production Support!

Responsibilities:

• Pro-actively monitor, manage and improve availability and performance of the production environments (from presentation and application layers to middleware and databases).


• Provide escalation coverage in the “Follow The Sun” support model.


• Pro-actively manage the capacity of production applications.


• Customize production tools (monitoring, batch scheduling, backups, deployment tolls, automation).


• Provide feedback and propose solutions to management on performance, capacity.

Requirements:

• System administration – experience on Windows and Linux/Unix systems : IIS, .NET, WCF, Weblogic Application Server, Apache, Tomcat, Java EE.


• Monitoring & Scheduling – experience of some of the following preferable: Geneos, Introscope, Dynatrace & Autosys, DollarUniverse.


• Scripting (Python, PERL, Shell, SQL....) and development skills for administration, monitoring and support tools.


• Appreciation of production processes, including change and release management; incident and problem management skills, with knowledge of ITIL..


• Databases – SQL Server and Oracle.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

What you can expect from us?

• Long-term projects with national and international context.


• Opportunities to grow technically and professionally.


• A people-first culture, focused on transparency and trust.


• Teams that value ownership, collaboration and stability.

Find with us the right opportunity to grow!

Your next challenge might start here.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.