Global Operations Intern

Emma – The Sleep Company; Lisboa; Sur place; EUR 12 000 - 16 000; Temps partiel

Avantages offerts par ce poste

Meal allowance and Coverflex benefits

Employee discount across EU markets

Private health insurance including-ded

In-house Portuguese classes

Personal and company growth

Exciting projects with an global team

Day-one responsibility and impact

Team events and cross-field learning

Résumé du poste

Emma – The Sleep Company in Lisbon seeks a Global Operations Intern to help move Emma's products across markets from forecasting to warehousing and delivery. This hands-on role suits a data-driven student with Excel/Power BI, strong English communication, and a passion for optimizing operations.

You will join a fast-paced, international team, spanning Supply Chain segments like Planning, Production, and Logistics.

Qualifications

• Pursuing degree in Business, Engineering, or related field.
• Experience with Excel, Power BI, or similar tools.
• Data analysis skills and enjoyment working with numbers.
• Process-driven and focused on optimizing workflows and efficiency.
• Excellent communicator able to collaborate globally.
• Eager to learn, adapt, and take initiative in a fast-paced environment.

Responsabilités

• Support forecasting and production planning across markets.
• Assist with planning, production, and delivery optimization to ensure product availability.
• Collaborate with Planning, Fulfillment, Finance, and external suppliers to translate operational pain points into improvements.
• Contribute to KPI tracking and data-driven insights for performance.

Connaissances

Excel

Power BI

Data analysis

Communication in English

Formation

Pursuing degree in Business/Engineering or related field

Description du poste

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma - The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.

Itsour people who bring this mission to life. At Emma,you’lljoin a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.

Ready to awaken your best with us?

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma - The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.

Itsour people who bring this mission to life. At Emma,you’lljoin a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.

Ready to awaken your best with us?

What you'll do in our different roles:

• As a Global Operations Intern, you'll join the team ensuring that Emma's products move seamlessly across markets, from forecasting and production to warehousing and delivery. This is a hands-on, analytical, and collaborative role within a fast-paced international environment. You will contribute to optimizing how we plan, produce, and deliver our products, ensuring that every step of our operations runs efficiently and creates value for our customers. Depending on your skills and interests, you could work in one of several teams:
• Supply and Demand Planning
  • Build market-aligned demand forecasts using data-driven assumptions and regular input from local teams
  • Translate demand plans into production and replenishment strategies that maintain healthy stock levels across markets
  • Coordinate production schedules and delivery timelines with suppliers and logistics partners to ensure product availability
  • Monitor inventory performance, identify risks of stockouts or excess, and propose corrective actions
• Production and Excellence:
  • Support our Production Excellence team in performance tracking and strategic improvement across the Supply Chain, while ensuring smooth daily operations and on-time product availability
  • Own KPI consolidation and dashboard upkeep, turning scattered data into clear insights and more actionable performance metrics
  • Collaborate cross-functionally with Planning, Fulfilment, Finance, and external suppliers, translating operational pain points into structured improvement initiatives
  • Drive strategic sub-projects by contributing to process standardization, improving inventory and performance visibility
• Logistics and Fulfillment
  • Support daily Warehouse to "Last Mile" operations, coordinating supplier inbounds and carrier collections.
  • Monitor last mile deliveries, resolve delays fast, and drive actions that improve customer experience
  • Assist with inventory tracking and stock accuracy, identify root causes of variances, and help optimize warehouse processes
  • Collaborate across teams at Emma and with Warehousing and Last Mile partners, ensuring efficient processing and timely, transparent communication with partners

Who we're looking for:

• You are pursuing a degree in Business, Engineering, or a related field, and ideally have experience with Excel, Power BI, or similar tools
• You are equipped with good communication skills in English
• You are skilled in data analysis, enjoying working with numbers and finding ways to improve them
• You are process-driven, with a passion for optimizing workflows and driving efficiency
• You are an excellent communicator, ready to collaborate with teams across the globe
• You are eager to learn, adapt, and take initiative in a fast-paced, dynamic environment
• You are available to start in the next two months

What we offer:

• A competitive Package of 1250€ monthly ( including meal allowance and Coverflex benefits)
• Employee discount on Emma products for yourself, friends and family (applicable in all EU markets)
• Private health insurance including dental care
• In-house Portuguese classes from beginner to advanced level
• A combination of personal and company growth to accelerate your career and help you reach your goals
• The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team
• Responsibility and decision-making authority from day one-you'll create an impact with new, innovative ideas and help shape our company DNA
• To work and learn from experts in diverse fields and get to know your team members at exciting company events

Become an Emmie

We are on a mission to become No.1 in the world of sleep, and we're looking for driven, ambitious people to help us shape what's next. If you're curious, hands-on, and ready to challenge the status quo, you'll find the space here to make things happen