Global Logistics Services Specialist

GBD FedEx Express UK Transportation Limited; Portugal; Hybrid; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Training

Tuition Assistance

Employee assistance program

Reduced-rate shipping

Career opportunities

Job summary

PTJ Fedex Express Portugal, Unip., Lda is seeking a Logistics Services Representative to oversee premium shipments from booking through delivery, ensuring accuracy and on-time performance.

You will collaborate with internal teams and vendors, communicate proactively with customers, and adapt to a 24/7 operation with rotating shifts; English is mandatory and additional languages are a plus.

Qualifications

• Fluent English required.
• Second language is favourable.
• Customer service experience required.
• Healthcare sector experience preferred.
• Premium shipment management experience.
• Vendor management experience.
• Cross-functional collaboration skills.
• Commercial awareness.
• Problem solving ability.
• Logistics experience.

Responsibilities

• Oversee the complete lifecycle of premium and time-sensitive shipments from booking to delivery.
• Build and maintain long-term customer relationships via proactive communication.
• Coordinate with internal operations, management, and external vendors to keep shipments on track.
• Anticipate and resolve transit issues swiftly with real-time updates to stakeholders.
• Operate in a 24/7/365 environment with rotating shifts, weekends, and holidays.

Skills

Fluent English

Second language

Customer service

Healthcare sector

Premium shipment management

Vendor management

Cross-functional collaboration

Commercial awareness

Problem solving

Logistics experience

Job description

PTJ Fedex Express Portugal, Unip., Lda is seeking a Logistics Services Representative to oversee premium shipments from booking through delivery, ensuring accuracy and on-time performance.

You will collaborate with internal teams and vendors, communicate proactively with customers, and adapt to a 24/7 operation with rotating shifts; English is mandatory and additional languages are a plus.