Global L&D Delivery Coordinator

The Boston Consulting Group GmbH; Lisboa; Presencial; EUR 20 000 - 27 000; Tempo integral

Resumo da oferta

Boston Consulting Group is seeking a proactive Learning & Development Delivery Coordinator to support the smooth delivery of virtual, hybrid, and in-person learning events. You will execute defined processes, provide real-time learner support, and ensure sessions run professionally and on time.

You will collaborate with L&D Delivery Coordinators, faculty/presenters, vendors, and learners worldwide to ensure session readiness and a positive participant experience.

Qualificações

• 1–3 years of experience in coordination, operations, or customer service.
• Fluency in English; additional languages a plus.
• Strong attention to detail and reliability.
• Comfort using collaboration and virtual delivery tools (e.g., Zoom/Teams).
• Ability to work across time zones as needed.

Responsabilidades

• Support delivery of live learning sessions (virtual, hybrid, in-person)
• Prepare session logistics, materials, and communications
• Provide real-time participant support and troubleshoot common issues
• Coordinate with faculty/presenters on schedules and session readiness
• Complete session close-out tasks (attendance capture, feedback links, follow-ups)
• Escalate risks, issues, and exceptions promptly

Conhecimentos

Coordination

Operations

Customer service

English fluency

Zoom/Teams

Time zone flexibility

Ferramentas

Zoom

Teams

Descrição da oferta de emprego

Boston Consulting Group is seeking a proactive Learning & Development Delivery Coordinator to support the smooth delivery of virtual, hybrid, and in-person learning events. You will execute defined processes, provide real-time learner support, and ensure sessions run professionally and on time.

You will collaborate with L&D Delivery Coordinators, faculty/presenters, vendors, and learners worldwide to ensure session readiness and a positive participant experience.