Global Key Account Management Intern

Emma; Lisboa; On-site; EUR 13,000 - 15,000; Part time

Benefits offered by this job

Meal allowance included

Private health insurance

In-house language classes

Job summary

Emma, the Sleep Company, is offering a Global Key Account Management Intern position in Lisbon, Portugal. You will support senior managers to expand our European retailer footprint, negotiate terms, and ensure smooth cross-functional collaboration across sales, marketing and operations.

Ideal candidates are pursuing Bachelor's or Master's degrees in Business or Marketing, with a passion for e-commerce, strong Excel skills, and fluency in English.

Qualifications

• Bachelor's or Master's degree in Business Administration, Marketing, or related fields.
• Experience in e-commerce and/or external stakeholder management is a plus.
• Curious, dynamic, team player with strong interpersonal skills.

Responsibilities

• Develop the business and relationships with Europe’s largest retailers.
• Negotiate with clients and present our product portfolio.
• Coordinate sales administration with marketing, operations and customer support.

Skills

Team player

Analytical mind

Excel

Fluent English

Entrepreneurial mindset

Education

Bachelor's or Master's in Business Administration/Marketing

Tools

Mirakl

Microsoft Office

Job description

Global Key Account Management Intern

Salary : €1,250 monthly

Empresa : Emma

Tipo de Emprego : Estágio

Location: Lisbon, Portugal

Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands‑on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture.

Ready to shape the future of sleep with us? Let’s make it happen!

What you will do:

• You will work hand in hand with a Key Account Manager to develop the business and relationships with biggest European retailers.
• You will negotiate with clients, present our product portfolio, steer performance, bring and develop best practices.
• You will be the coordinator for sales administration, work with marketing, operations and customer support teams.
• You will be the link between global and local sales teams, negotiating the promotional calendar and ensuring smooth execution.
• You will participate in building the knowledge base to structure the team and foster fast and sustainable growth.
• You will be key for the team to provide clear reporting and deliverables, ensuring better decision‑making and a more efficient relationships with our partners.

What we look for:

• You have completed or you are soon completing your Bachelor's or Master's degree in Business Administration, Marketing, or related fields.
• Ideally, you have some initial experience in e-commerce and/or in external stakeholder management.
• You're curious and dynamic, you're a team player and your interpersonal skills enable you to successfully manage your partners.
• You are pragmatic, organized and rigorous in your work, with a strong analytical mind and an affinity for figures.
• As a true entrepreneur, you're ready to work autonomously with a high level of responsibility.
• You are agile, change stimulates you, you like to independent and are always looking to improve your skills.
• You have a good command of Microsoft Office, particularly Excel; experience with Mirakl is a plus.
• You are fluent in English and have good communication skills

What we offer:

• A competitive Package of 1250€ monthly ( including meal allowance and Coverflex benefits)
• Employee discount on Emma products for yourself, friends and family (applicable in all EU markets)
• Private health insurance including dental care
• In‑house Portuguese classes from beginner to advanced level
• A combination of personal and company growth to accelerate your career and help you reach your goals
• The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team
• Responsibility and decision‑making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA
• To work and learn from experts in diverse fields and get to know your team members at exciting company events

Become an Emmie Emma is transforming the world of sleep - and we want the highest‑performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. We proudly celebrate diversity. We are an equal‑opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible! Upon your consent, we may use artificial intelligence (AI) tools to support parts of the hiring process, such as get the interviews transcript and summarised by AI. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please reach out to abc[at]xyz.com.