Global Concierge Support Intern - Learn SAP/SFDC & Orders

Syensqo SA; Lisboa; Hybrid; EUR 11,000 - 12,000; Part time

Benefits offered by this job

Training platform for all employees

Free well-being sessions

Job summary

Syensqo SA in Lisbon, Portugal offers a 12-month Concierge Support Trainee internship with hybrid work mode (up to 3 days from home). The role focuses on customer service for APAC, order processing, and managing sample orders, with SFDC and SAP training provided.

University degree in Logistics or related field required; English fluency and strong customer-centric abilities are essential. Salary ranges from €11,280 to €12,480 yearly, aligned with degree level, plus training and wellbeing sessions.

Qualifications

• University Degree in Logistics, Supply Chain or related field.
• Fluent in English.
• Proactive, customer-centric mindset and strong relational skills.
• Microsoft Excel proficiency and teamwork abilities.

Responsibilities

• Perform regular Customer Service activities processing sample requests for direct customers and distributors for the APAC region.
• Provide a standard level of service to transactional customers and distributors.
• Learn how to manage effective and accurate order processing from order placement to delivery and follow-up.
• Manage Sample Orders to prospect customers.
• Sample management and customer request management.

Skills

Fluent English

Microsoft Excel

Customer centricity

Relational skills

Team collaboration

Project management learning

Education

University Degree in Logistics / Supply Chain or related field

Tools

SFDC

SAP

Job description

Syensqo SA in Lisbon, Portugal offers a 12-month Concierge Support Trainee internship with hybrid work mode (up to 3 days from home). The role focuses on customer service for APAC, order processing, and managing sample orders, with SFDC and SAP training provided.

University degree in Logistics or related field required; English fluency and strong customer-centric abilities are essential. Salary ranges from €11,280 to €12,480 yearly, aligned with degree level, plus training and wellbeing sessions.