Concierge Support Trainee

Syensqo SA; Lisboa; Hybrid; EUR 11,000 - 12,000; Part time

Benefits offered by this job

Training platform for all employees

Free well-being sessions

Job summary

Syensqo SA in Lisbon, Portugal offers a 12-month Concierge Support Trainee internship with hybrid work mode (up to 3 days from home). The role focuses on customer service for APAC, order processing, and managing sample orders, with SFDC and SAP training provided.

University degree in Logistics or related field required; English fluency and strong customer-centric abilities are essential. Salary ranges from €11,280 to €12,480 yearly, aligned with degree level, plus training and wellbeing sessions.

Qualifications

• University Degree in Logistics, Supply Chain or related field.
• Fluent in English.
• Proactive, customer-centric mindset and strong relational skills.
• Microsoft Excel proficiency and teamwork abilities.

Responsibilities

• Perform regular Customer Service activities processing sample requests for direct customers and distributors for the APAC region.
• Provide a standard level of service to transactional customers and distributors.
• Learn how to manage effective and accurate order processing from order placement to delivery and follow-up.
• Manage Sample Orders to prospect customers.
• Sample management and customer request management.

Skills

Fluent English

Microsoft Excel

Customer centricity

Relational skills

Team collaboration

Project management learning

Education

University Degree in Logistics / Supply Chain or related field

Tools

SFDC

SAP

Job description

Concierge Support Trainee

Salary : €11,280 - 12,480 yearly

Empresa : Syensqo

Tipo de Emprego : Estágio

Location: Lisbon, Portugal

Hybrid working mode (up to 3 times per week at home)

12 monthinternship

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

We are looking foratrainee to:

• Perform regular Customer Service activities processing sample requests for direct customers and distributors for the APAC region.
• Provide a standard level of service to our transactional customers and distributors

We count on you for:

• Learn how to manage effective andaccurateorder processing from order placement to delivery and follow-up

You can count on us for:

• Receive training in SFDC and SAP
• Manage Sample Orders to prospect customers
• Sample management
• Customer request management

You will bring:

• University Degree in Logistics, SupplyChainor other related fields
• Nopreviousexperience needed
• Fluent in English
• Acute customer centricity
• Excellent relational skills
• Capacity to collaborate and work within a team
• Eager to learn how to manage projects
• Microsoft Excel

You will get:

• The Portuguese annual base salary reasonably expected to be paid for this new hire is: €11,280.00 for applicants who have completed or are completing a Bachelor's degree and €12,480.00 for applicants who have completed or are completing a Master's degree.
• Training platform for all employees
• Free well-being sessions (physical and psychological)

Additionalinformation:

• Location: Lisbon, Portugal
• Hybrid working mode (up to 3 times per week at home)
• 12 monthinternship

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.