Global AI Support Specialist (English) – 24/7 in Lisbon

Cbtalents; Setúbal; On-site; EUR 13,000 - 17,000; Full time

Benefits offered by this job

22 days annual leave

Portuguese public holidays

Meal allowance

Performance bonus

Job summary

CBTalents is hiring for an international support team in Lisbon to assist users of a leading AI company. The role offers a 12-month contract with rotating shifts and a clear path to permanent employment after two years.

You will gain experience across AI, digital advertising, and customer support while working with a multicultural client base. The position includes a guaranteed monthly package with bonuses and a training period, plus 22 days of annual leave and public holidays.

Responsibilities

• Investigating issues with ad campaigns, accounts, payments, and platform functionality.
• Troubleshooting ad delivery, campaign creation, billing, and account performance.
• Guiding users through advertising policies, guidelines, and technical setups.
• Supporting customers through email, chat, and phone.

Job description

CBTalents is hiring for an international support team in Lisbon to assist users of a leading AI company. The role offers a 12-month contract with rotating shifts and a clear path to permanent employment after two years.

You will gain experience across AI, digital advertising, and customer support while working with a multicultural client base. The position includes a guaranteed monthly package with bonuses and a training period, plus 22 days of annual leave and public holidays.