Global AI Adoption & Automation Lead

SmartRecruiters, Inc.; Ovar; Presencial; EUR 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Direct ownership of role

Fast, decision-led environment

Small autonomous team

Global impact

Resumo da oferta

Keenfinity Group Audio seeks an AI & Business Automation Lead to own AI adoption across its Audio organization and to drive measurable business results using Claude and Salesforce Agentforce. You will govern AI usage, design training programs, and partner with IT and business owners to accelerate automation and adoption.

This role is based in Portugal and reports to the Director Digital & Commercial Transformation, Audio.

Qualificações

• 5+ years in Digital Transformation, Process Automation, or AI enablement.
• Hands-on with enterprise AI tools (Claude, ChatGPT Enterprise, Copilot) or automation/RPA.
• Experience with Salesforce, Agentforce or CRM ecosystems from business ownership.
• Proven ability to design and deliver change management and training at scale.
• Strong analytical and stakeholder management skills; results-oriented.
• Passion for AI-driven innovation and scalable global solutions.

Responsabilidades

• Own the Audio AI roadmap with quantified business impact, effort and timeline.
• Drive adoption of Claude Enterprise and Agentforce across functions.
• Define and maintain the AI governance framework.
• Design and deliver training programs to scale AI adoption.
• Identify and business-case new automation opportunities across Sales, Service and Operations.
• Report AI business impact and adoption metrics to executive management.
• Partner with Product Owners, IT and partners to deliver AI capabilities.

Conhecimentos

Change management

Training delivery

Stakeholder management

AI-driven innovation

Analytical skills

CRM experience

Formação académica

Master's degree in Business Administration, Information Systems, Computer Science or related field

Ferramentas

Claude

ChatGPT Enterprise

Copilot

Salesforce

Agentforce

Descrição da oferta de emprego

Keenfinity Group Audio seeks an AI & Business Automation Lead to own AI adoption across its Audio organization and to drive measurable business results using Claude and Salesforce Agentforce. You will govern AI usage, design training programs, and partner with IT and business owners to accelerate automation and adoption.

This role is based in Portugal and reports to the Director Digital & Commercial Transformation, Audio.